Underwriter - Telford, United Kingdom - Phoenix Group

Phoenix Group
Phoenix Group
Verified Company
Telford, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Type:
Permanent


Location and flexible working:
This role is ideally based out of our Telford office. Home working will be considered if relevant experience and existing underwriting authorities have been achieved.

We recognise the benefits of flexible working and will discuss what is important to you and balancing this with business requirements during the recruitment process.


Salary and benefits:
Competitive plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more


We have an incredible opportunity to join us here at Phoenix Group as a
Medical Underwriter to join our Health and Claims underwriting Team.


Who are we?
We want to be the best place that any of our 6,800 colleagues have ever worked.

We're the UK's largest long-term savings and retirement business.

We offer our 13 million customers products across our market-leading brands, including Standard Life, SunLife and ReAssure, with c.£310 billion of assets under administration.

We're a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet.


The Role


You will be responsible for managing your own underwriting portfolio consisting of annuity, life, critical illness, income protection, permanent disability & waiver of premium and making decisions within your own authority limits.


You can expect your day-to-day responsibilities to include:

  • Deliver well balanced, documented underwriting assessments/decisions within service targets
  • Justify decisions and link to the appropriate underwriting standards at the date the policy was written
  • Reach fair decisions in line with the appropriate medical or financial information
  • Prepare detailed summaries for Chief Medical Officer and/or Reassurer to provide complete and appropriate advice
  • Dealing with written and telephone technical enquiries from internal and external customers to a high level of customer service & maintaining the relationship
  • Ongoing coaching, development and mentoring provided as required

What are we looking for?

  • A proven experience in underwriting, preferably with a recognised underwriting authority and across the range of protection types would be desirable
  • Ability to manage customers' expectations through the underwriting process, including telephonebased contact
  • Able to work to tight deadlines

We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds.

If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you.


If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about #LifeAtPhoenix


This role is in scope of the transformation of our Reassure business by 2026.
We are extending our existing strategic partnership with the leading IT services provider Tata Consultancy Services (TCS). This means that over the next three years, we'll be moving our customers to a new technology platform. As well as this, we'll transition some roles over to TCS's UK subsidiary, Diligenta.

This role is in scope of this work which means initially you will be employed by Phoenix Group and over time your role will transition to Diligenta.

Your recruiter will explain more about this during the recruitment process.


We're still looking for talented individuals to join us and the small number of advertised roles impacted by this will clearly state so on the job advert.

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