Telesales Executive - Chessington, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Chessington, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity working with a leading Pharma solutions company on a temporary to permanent basis

The main purpose is to contact the designated or predefined customer call base via the telephone and deliver activity on behalf of clients and their brands._
Achieve sales and other targets against a predefined call cycle, campaign or contract length._
Monitor and evaluate personal performance against all targets that might be measured by week, by cycle, by month or by duration of targeted client brand activity._
Develop strong customer relationships at the most senior or appropriate level to drive client objectives and results._

Responsibilities will include:

Able to influence the pharmacy contact to achieve sales and increase number of recommendations on the sales drive agenda.
Able to identify the correct contact (for each category, client, or brand) within each individual pharmacy to ensure the maximum sales call impact.
Create a multicontact data base for each pharmacy call and capture the data in an accurate and timely manner.
Capture orders and other appropriate data or insights in a timely and affective manner
Ability to monitor and evaluate personal performance versus KPI's and share successful practices for the mutual benefit of the team.
Be able to identify and take remedial actions if there is any KPI or sales target shortfall
Excellent telephone communication skills
Previous telesales experience ideally within Pharmaceutical or FMCG industry
Demonstrates enthusiasm, determination, and a commitment to excellence. Constantly strives for self improvement by taking every opportunity to learn from experience.
Highly organised and can demonstrate a high degree of flexibility.
Strong interpersonal skills
Demonstrate sufficient knowledge of products and services as required within the role.
Understands the strengths and weaknesses of the competitions offering and how to satisfy customer needs with the Features and Benefits of the clients brands and product range.
Basic understanding of customer motivational needs
Commercially aware
Able to demonstrate judgement, initiative, decision making, analysis and creative problem solving
Good reporting and time management skills
Ability to quickly understand and get to grips with a wide and varied brand product portfolio.

If you are interested in this position and would like to be considered, please contact Lisa Nichols ASAP