Allocations Team Administrator - Sevenoaks, United Kingdom - Service Care
Description
Job Title:
Allocations Team Administrator
Locations:
Kent TN13**
Contract Type:Ongoing**
Work Pattern: 37 hours per week
A new opportunity has become available for full time administration assistant to provide administrative support for the allocations team over a busy period.
Main tasks and duties -
- Assist the allocations team to make the best use of our homes whether through housing registers, mutual exchange, transfers, decants and under occupation.
- Provide an effective administrative support to the team.
- Provide clear and accurate information to internal and external customers, taking into account their individual circumstances, so they receive a genuine and positive experience.
- Deliver an excellent service to our customers, answering queries and directing requests where appropriate to team members.
- Continuously improve the service by self monitoring, keeping records and administration up to date.
Essential Criteria:
- Confident in learning and using inhouse bespoke systems.
- 12 months experience in an office environment including proven experience of competently dealing with enquires, managing filing systems, data input, collating and presenting data, telephone answering and written correspondence.
- Very good verbal, written and interpersonal communication skills.
- The ability to work with minimum supervision and to work as part of a team
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