Clinical Assistant - Harlow, United Kingdom - Specsavers
Description
Clinical Assistant
Location:
Harlow
Working hours:
Full time 40 hours to include 1 weekend day
- In store bonus available_
Free parking near the store
For our stores to run like clockwork and keep our patients at the heart of everything we do, we need sound support behind the scenes - and that's where you come in.
You'll be organised and equipped to tackle a variety of tasks, you'll be the face of the front of house in store, meeting & greeting customers, welcoming all customers at the door, and giving first class customer service.
The aim is to provide a top-notch service and hands on assistant that will aid the store's success and support the customers journey.
At Specsavers, our Clinical Assistant are the support pillar of the shop floor.
The main aim of this role is to ensure that all customers who are visiting for an appointment are seen quickly and efficiently, helping to maintain a smooth journey throughout their visit.
As the first point of contact for each patient, your role is essential to uphold the efficient running of the clinic and guarantee the best customer experience.
- Ensure clinics are managed resourcefully
- Keep waiting times to a minimum & manage handover
- Review clinic performance & plan ahead
- Assist with spectacle collections
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