Duty Manager - Camden, United Kingdom - The Royal Academy of Dramatic Art (RADA)

Description

Duty Manager

Location:
London

Salary:
£27,000-£28,000

Permanent, 37.5 hours a week, on a rota basis

Closing date: 7th December at 5pm
Do you have experience of working in a Front of House role & managing ushers? Do you have excellent organisational multi-tasking skills? Then we could have the role for you

RADA are looking for a Duty Manager, who will play a key role within their Operations & Front of House Department.

You will be primarily responsible for supervising the day-to-day operation of the buildings with Security, Health & Safety of all persons attendingsite and providing the highest standard of customer service.

Working as the Duty Manger, on a rota basis alongside other Duty Managers, you will ensure that there is a visible, helpful and professional presence is maintained within the building, responding to and resolving issues and incidents promptly and effectively.

You will ensure the smooth running of shows, events, classes, workshops and hires at all times and that the spaces are appropriately set up and fit for purpose, including set up of furniture and co-ordinating with the technical theatre staff for access andHealth & Safety arrangements.

Other duties will include being aware of any audience access requirements, monitor, manage and record all front of house stock and ensure full compliance with the premises license when on duty.

You will work with the Senior Duty Manager on Rostas, staffingand contribute to the training programme for all new starters.

You will work closely with the Customer Operations Team to maintain a visible and high standard of customer service to all visitors who visit the site.

You will act as First aider, Fire Warden, Mental Health First aider and will be a trusted key holder.