Customer Support Representative - London, United Kingdom - Architectural Decorators Ltd

Architectural Decorators Ltd

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance services within the public sector, predominantly to local authority housing associations.

Working as a close-knit team the organisation has successfully proven time and time again its ability to be a serious competitor in the construction industry.

We are looking for a Customer Support Representative to join one of our bust project-teams working in and around
London, Essex and Reading.

Main Duties

Preparing correspondence to cover issues such as access, delay in works, changing/adding works and resolving issues
Collecting KPIs upon work completion, and logging the results
Arranging appointments for workers and subcontractors where necessary
Building good relationships with the residents

Essential Skills/Knowledge

Driving license is essential
Strong facetoface customer service experience
Good communicator, both oral and written
Flexible to accommodate the needs of the residents
Excellent time keeping and organisational skills
Basic IT knowledge

Package

Salary £24,000 to £30,000

Hours

Monday to Friday, 8am to 5pm (1hr for lunch)
21 days of holiday + bank holidays and Christmas closure
Birthday day off
Company branded uniform, PPE, Work Phone, iPad

Additional Information

DBS check will be carried out on your behalf at the companies expense
Eligible to work in the UK
Six Month Probationary Period
As part of the interview process you will be required to complete an aptitude test

Job Types:
Full-time, Permanent

Salary:
£24,000.00-£30,000.00 per year

Benefits: