Administration Assistant - Derby, United Kingdom - University Hospitals of Derby and Burton NHS Foundation Trust

University Hospitals of Derby and Burton NHS Foundation Trust

Verified Company

Derby, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have a vacancy of 1.5 wte band 2 admin posts available.

This is a great time to join University Hospitals of Derby & Burton NHS Foundation Trust. An exciting opportunity has become available for an Administrator to support a large dedicated and experienced Hand Therapy Team. The posts will be part of a small admin team
The admin team is based within the Hand Therapy Office in the Pulvertaft Hand Unit.

The layout of the hand unit was designed to be integrated and self-contained with therapists and nurses and Doctors all working alongside each other in clinics.

This facilitates MDT working.

The therapists see a variety of trauma and elective patients and have very busy caseloads.

The admin team are absolutely integral to the Therapy team and work closely alongside the therapists in managing caseloads and ensuring smooth running of the department.

Undertake general administrative tasks, including:

Answering the telephone, dealing with queries, taking telephone messages and relaying them to the appropriate person/people/division where appropriate
Receiving, sorting and distributing incoming mail, paper and/or electronic
Filing. Paper and/or electronic
Photocopying/Scanning
Accurate data entry on to Trust databases and systems
Assist with Reception duties, dealing with queries facetoface or by telephone, booking in/out patients attending clinics, liaising with staff/patients in a courteous

and professional manner

Organise meetings and rooms as necessary, ensuring bookings are communicated effectively. Maintain diary scheduling
To be aware when to refer a query/issue onwards for resolution, escalating as necessary
Undertake clerical duties in a professional, timely manner, ensuring deadlines are etc, prioritising work and problem solving on a regular basis to achieve the best outcome. Alerts the team of potential workload issues to agree actions and ensure negative outcomes are minimised.

Interview date: 26th January 2023

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

Development opportunities, including both professional and leadership development
Ongoing support through every step of the way from recruitment to when you join our team and beyond.
A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

Our hospitals see more than 4,000 outpatients daily
We see more Trauma & Orthopaedic outpatients than any other Trust over 3,300 per week
An average 860 patients are seen in A&E every day 6th largest in the country
Our hospitals admit more than 220 emergency patients daily.
We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
We are one of only 5 Trusts nationally with more than 50 operating theatres
We carry out more than 300 elective procedures each working day