- Leading and developing a high‑performing globally distributed services team
- Designing scalable delivery frameworks, playbooks and best practices
- Overseeing service delivery across implementations, integrations, data migrations and consulting
- Supporting sales with scoping, proposals and value articulation
- Partnering cross‑functionally to create outcome‑focused service offerings
- Improving customer adoption, retention and overall success metrics
- Driving operational excellence with strong KPIs and feedback loops
- Experience in a Professional Services leadership role within SaaS or EdTech
- Strong commercial acumen – able to monetise and scale services
- Understanding of Higher Education procurement and delivery environments
- Excellent stakeholder management across regions and functions
- Familiarity with delivery methodologies (Agile/Waterfall/Prince2) and project tooling
- Both strategic and hands‑on – comfortable building and executing
- Influence global expansion and service strategy
- Join a mission‑driven organisation improving student outcomes
- Build scalable foundations and make a visible impact
- Competitive salary up to £65,000 + package + growth potential
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Professional Services Manager - Telford - YourCode
Description
Professional Services Manager – EdTech
UK-based / Remote with occasional travel
Up to £65,000 + Benefits
Are you a commercially‑minded leader with a passion for technology‑driven education? We're supporting a fast‑growing global EdTech organisation in hiring a Professional Services Manager to scale and optimise their service delivery across international markets — with a particular focus on growth in the US Higher Education sector.
This is a fantastic opportunity to take ownership of the full professional services lifecycle, from onboarding and implementation through to training, consulting and adoption. You'll play a key role in ensuring customers achieve measurable value while driving revenue through an ever‑evolving suite of services.
What you'll be doing
What we're looking for
Why apply?
If you thrive in a growing environment where you can shape the future of service delivery, we'd love to speak with you.
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IT Service Manager
Only for registered members Telford, England
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Senior IT Service Manager
Only for registered members Telford
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Senior IT Service Manager
Only for registered members Telford
-
IT Service Delivery Manager
Only for registered members Telford
-
Senior IT Service Manager
Only for registered members Telford
-
Senior IT Service Manager
Only for registered members Telford, England
-
Senior IT Service Manager
Only for registered members Telford
-
Senior IT Service Manager
Only for registered members Telford, England
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Senior IT Service Manager
Only for registered members Telford
-
IT Service Delivery Manager
Only for registered members Telford
-
Senior IT Service Manager
Only for registered members Telford, Shropshire
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Senior IT Service Manager
Only for registered members Telford, England
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Senior IT Service Manager
Only for registered members Telford, England
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Senior IT Service Manager
Only for registered members Telford, England
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Senior IT Service Manager
Only for registered members Telford, England
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Service Manager
Only for registered members Madeley
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Senior IT Service Manager
Only for registered members Telford, England
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IT Service Delivery Manager
Only for registered members Telford TF TW
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Service Manager
Only for registered members Telford TF QW
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Technical Service Delivery Manager
Only for registered members Telford, UK
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Technical Service Delivery Manager
Only for registered members Telford