Bereavement Officer - Reading, United Kingdom - Royal Berkshire NHS Foundation Trust

Royal Berkshire NHS Foundation Trust

Verified Company

Reading, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen to join our Bereavement Team.

We are looking for a person with excellent communication skills, who is empathetic and caring with the ability to provide a professional and co-ordinated bereavement service to the relatives, carers, friends and legal representatives of patients who die in the Royal Berkshire NHS Foundation Trust.

The role involves comprehensive secretarial and administrative duties, diary & data management, minute taking and contact with a wide variety of people including the recently bereaved.

In addition the successful post holder will work collaboratively with the Medical Examiners Service to ensure paperwork is reviewed and completed in a timely manner.

You will be able to use your own initiative and have an eye for detail.

Be computer literate and have an intermediatelevel understanding of Microsoft Office.
Previous administrative experience.
Excellent secretarial, organisational, data entry and keyboard skills.
Be able to work to tight deadlines, changing and challenging situations, whilst maintaining attention to detail.
Be able to handle a number of tasks simultaneously and complete all of the tasks in an effective manner.
You will need to be enthusiastic, have good problemsolving skills, be creative and innovative in your approach, and work well under pressure.
Be empathetic, compassionate and have strong core values but still maintain a professional balance.

Please see the JD for more details

The Royal Berkshire NHS Foundation Trust is one of the largest District General Hospitals in the country. The hospital achieved Foundation Trust status on 1st June 2006. It was the first Foundation Trust in the South Central Strategic Health Authority.

The Trust has a successful track record of delivering high quality acute medical and surgical services for 500,000 patients across West Berkshire, an area extending from Newbury in the west to Henley-on-Thames in the east, and including Wokingham and parts of Hampshire to the south and parts of Oxfordshire to the north.

The Trust is Reading's biggest employer.

The post holder will:

Provide comprehensive administration duties following the death of a patient, ensuring legal requirements are met.
Provide information, support and guidance to relatives, carers and friends, making them aware of the next steps following a bereavement.
Ensure and oversee the safekeeping and timely return of deceased patient's possessions to their next of kin in accordance with the Trust's patient property policy.
Ensure that UK death certification and coronial process is adhered to throughout deceased pathway.
Meet, wherever possible, the needs and expectations of bereaved and any known wishes of deceased, using a thorough knowledge of a wide variety of religious, cultural and spiritual beliefs.
Maintain an accurate record of deaths that occur in the hospital.
Organise timely meetings between the Dr and the Medical Examiner (ME) to ensure medical certificate of cause of death (MCCD) and associated paperwork is completed correctly and accurately.
Book appointments and conduct viewings on deceased patients as per Trust and departmental policies.

Please see the JD for more details