Head of Product - London, United Kingdom - Fixter Ltd

Fixter Ltd

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

Are you an inspiring Head of Product looking for a new challenge with a
growing scale-up?
Do you have experience
building product teams from the ground up, and developing products into something to be internationally recognised?

Read on to find out more about this newly created opportunity at Fixter

Fixter is an innovative and fast-growing start-up launched in 2017 to simplify the life of all car owners, by bringing a world-class digital experience to the car maintenance industry.

At Fixter we believe looking after your car should be as simple as booking a taxi, or ordering a takeaway.

Simple, streamlined, and stress-free. And completely on demand.

In an industry plagued by mistrust and a lack of transparency, our customers can book an MOT, a car service, or maintenance and we'll take care of the hassle: prices will be quoted up front, our driver will collect & deliver your car at your home or office, and our network of local independent garages will service your car.

Bringing together car industry specialists and digital experts, Fixter provides a complete end-to-end service with a world-class customer experience, designed to liberate car owners from the stress of booking a high street garage service.

Since our launch in Manchester in 2017, we have expanded to over 100 towns and cities across the UK and France, and are now trusted by thousands of car owners every month to take care of their cars We have recently joined forces with Renault Group to continue our UK expansion and launch our service in France.

Job Description:

As our global Head of Product, reporting to the deputy CEO, you will take a front-row seat to influence how the company scales, solves problems and grows quickly.

To be successful, you'll need to have demonstratable
"start-up" experience, having already sucessfully developed other similar
B2C products or services from the ground up.

Perhaps you've developed a product or service of your own in the past, or have joined a start-up in their early stages before, proving pivotal in their growth journey.

If this sounds like you, then read on to find out more about the role

Your responsibilities will include:

Define and execute a product strategy, hand in hand with the entire leadership team, to expand our service into new countries and achieve Fixter's business objectives
Attract, recruit, lead and inspire an A-Class product team, currently made of 2 product managers and one product designer
Understand and empathise with our customers to create compelling user experiences
Use data and analytics techniques to drive product innovation and optimisation
Drive close collaboration and best practice between the product and engineering organisations
Define new products and propositions to accelerate our growth

Qualifications:

We understand that everyone has different experiences and skillsets and just because you might not fulfil all our requirements it doesn't mean we won't talk to you

The important things are:
-
Product Management

You will have deep experience of building and managing consumerfacing internet or mobile products.

-
Used to managing complex products

Marketplaces are inherently complex. Whilst product complexity can manifest itself in many different forms beyond marketplace models, you will have managed consumer facing products that provide complex challenges to the product management organisation.

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Ability to drive product strategy

You will have very likely had global responsibility for a product or key aspects of a product. You will be able to provide strong examples of where you have successfully driven product innovation and had a demonstrable positive impact in a startup environment. You will be able to effectively define and execute the future product roadmap for Fixter.

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Execution focussed

You will be handson and able to coach members of your team through the daytoday challenges they face.

-
Leadership

As well as being able to define an effective product strategy, you will be able to inspire, lead and motivate those around you to achieve those plans.

-
Customer empathy

You will have a high empathy for users, driving product innovation that increases loyalty and customer lifetime value.

-
Data and analytics

You will have a strong understanding of how to leverage data to drive customer insight and improve product development.

-
Technology understanding

You will have a good understanding of software development processes.

Like everyone at Fixter, you are also:

Ambitious, with a very high standard for what is good enough
Super entrepreneurial you care about getting stuff done. And when obstacles inevitably get in the way, you know how to hustle
Someone who's a team player and a positive, motivating person to be around

Additional Information