Tech Support - Cambridge, United Kingdom - Exact Sourcing ltd

Exact Sourcing ltd
Exact Sourcing ltd
Verified Company
Cambridge, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

An exciting opportunity has arisen for a Tech support in a Customer Service role to join a growing team in Cambridge.

Our client is seeking a proactive self-starter with a technical mindset and fantastic attention to detail.

This is a great opportunity to really make this role your own.

If you are customer focused form beginning to end and have experience in technical support, we'd love to hear from you.

This role offers a great remuneration package for the right person.


As the Technical Support in a Customer Services role, you will be:

  • Managing documentation efficiently for inbound/outbound orders
  • Processing account information to suppliers
  • Highly organised with effective prioritisation
  • Troubleshooting proactively and investigate anything further that may arise.
  • Confident and clear communicator

As the Technical Support in Customer Service role, you will have:

  • Previous experience in tech support
  • High level of Customer Service Skills
  • Ability to work well under pressure and within a team
  • Experience of CRM systems, managing internal tickets and supporting the customer in their journey
Exact Sourcing is an equal opportunities employment agency

Rosa Sos Santos

Director


JOB DESCRIPTION
Full Time

IT & Technical

Cambridge

£32,000 - £35,000
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