Call Centre Agent - London, United Kingdom - MBA Group

MBA Group

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our Client, a leading car manufacturer are currently looking for a
Call Centre Agent to join the business based out of their
Sidcup Dealership.

This role would be ideal for anyone with an interest in the
Automotive industry, or an experienced
Sales/Customer Service Advisor looking to increase their OTE.

About the role

Communicate with the customer in a variety of chosen methods
Talk and listen to inbound customer calls to fully understand their requirements
Work with the Sales Executives to ensure the database is up to date
Ensure that the customer's information is recorded and updated
Guarantee all appointments are scheduled clearly in the Sales Executives diary
Give them all relevant information around our client's current vehicles and offers
Contact all customers within the agreed service level agreement
Demonstrate the most suitable options to the customer, encouraging them to experience the product

About you

Excellent levels of customer service
Computer literate
Have experience in sales and/or customer service (Essential)
Precise planning and organisational skills
Work efficiently under pressure and to set targets
Be polite, friendly and persuasive
Have excellent rapport building skills

About the company

Fantastic career progression
Market leading benefits including healthcare, pension and company lease scheme
Great training and development
Fun, friendly working environment

About Our Client

Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.

What's Next?

Job Types:
Permanent, Full-time

Salary:
£20,000.00-£29,000.00 per year

Work Location:
In person