Management Opportunities - Kingston upon Thames, United Kingdom - Giulio

Description

Company Description

Giulio is the luxury fashion destination for men and women, home to an edit of brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, Giulio offers a luxury lifestyle that is as traditional as it is modern. We ensure an elegant simplicity, so nothing can detract from the brands.

Job Description:


The Opportunity
As a Frasers Group Manager you will be part of one of the United Kingdoms fastest growing retailers. Our luxury division is made up of Flannels, Frasers, Cruise, Van Mildert and 18 Montrose & Giulio.

We are rethinking retail and with our varied collection of brands, we've never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores.

We are pushing the boundaries of traditional retail environments and future proofing our business.

We want Managers who are fearless, will take risks and reap the rewards.

Reporting to the Store Manager, you will be part of the team responsible for the management of Floor managers supervisor's and store colleugues in store and be accountable for any outcomes.

You will need to have a strong commercial awareness to train, coach and progress team engagement, providing inspirational leadership on how to surpass the company objectives


The Ambition

Key Result Areas and Competencies:


1.


Operations:

• Manage store operations and ensure delivery to expectation on all KPI's
• Plan and prioritise workload to ensure a productive and efficient team
• Make confident decisions, and delegate to your team effectively
• Be accountable for all store compliance of process and procedures whilst maintaining a safe environment for both your team and customers
• Train and coach the team to best practice and provide evidence of best practice through area/regional visits
• Use business communication tools to oversee completion of tasks and meet deadlines

2.


Controls:

• Use reports to ensure wage controls are met on a weekly basis, resolving any issues quickly and effectively
• Plan store schedules in line with store trading patterns and business expectation
• Manage compliance with processing of payroll issues and problemsolve effectively
• Drive excellent performance on wage controls through floorbased observations and efficient practices
• Be organised and consistent with daily structure to ensure store meets compliance, customer service and security standards
• Guide the team to work within timeframes set by the business and set realistic expectations daily

3. Sales

• Understand business and customer expectation and motivate the team to deliver an excellent customer experience
• Understand product features and benefits and train your team to maximise sales opportunity
• Understand assigned KPI targets and communicate these clearly to the team. Execute and actively track against these targets and motivate your team to deliver these results
• Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
• Interpret merchandising guidelines to the sales floor with strong commerciality and efficiency

4. Development

• Identify internal talent, use development opportunities and performance management processes to drive and reward exceptional performance
• Be selfdriven in own personal development and take on developmental feedback constructively
• Create an environment that encourages and rewards performance fairly and equitably
• Understand and promote the Frasers Group core values and coach the team to engage with these values
• Engage with your team to feedback new ideas and contribute to the wider business

5. Leadership and Management

• Inspire your team and act as a role model
• Develop, coach and motive your team to achieve success, holding them accountable where appropriate
• Develop relationships with your store team and ensure everyone is working to the same goals

Key Behaviours:

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled.

To be able to make the most of it you need to live and breathe our principles - you will:


Own it and back yourself

• Takes responsibility for results and constantly strives to deliver above expectation
• Is fearless in the face of adversity and owns their decisions

Think without limits and take the team with you

• Continuously pushes own performance and inspires their team to never settle for average
• Encourages their team to put forward ideas and creates an environment where colleagues are actively encouraged and celebrated for doing so
• Champions others achievements and celebrates success

Don't hesitate and act with purpose

• Acts decisively to give clear direction to their teams, aligning with our purpose, vision and values at all times
• Drives their team to deliver great results, executing all tasks with