Facilities Manager - Lancashire, United Kingdom - OCS Group UK Ltd

Tom O´Connor

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Tom O´Connor

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Description
We have a vacancy for an experienced Facilities Manager, to join our Healthcare & Education sector based covering Lancashire and South Cumbria


You'll lead a team of employees to provide a fully integrated Facilities Management (FM) service to our client at LSCFT.


You will be managing our operational teams to ensure an efficient and effective service provision in line with our agreed budgets and service specifications.


You will also be monitoring and reporting on the quality and financial performance of the services within the scope of the contract, to include innovation in service delivery, aiming to continuously improve the service delivery to the client.

You must be proficient and experienced in Domestic Cleaning ideally within a healthcare environment.


Responsibilities will include:


  • Managing the delivery of services to provide consistently high levels of performance and, where required, take personal responsibility for key client relationships, contract performance, retention, and growth
  • Managing commercial areas of the contract to offer continuous development in line with market trends and developments
  • Taking ownership of the P&L for the contract to ensure that budget targets are met whilst maintaining best in class service delivery in line with agreed SLA's and KPI's
  • Managing staff throughout your contract to ensure a welltrained, highly motivated workforce, with a firm focus on staff development and succession planning
  • Working in partnership with the client to provide innovative FM solutions and the continuous improvement of services
  • Providing best practice in customer service. Attending client and service user meetings and ensuring quality and costeffective services are delivered
  • Communicate regularly with staff through formal and informal channels on safety matters to ensure that there is a free flow of ideas, and that morale remains high.
  • To direct activities of all subordinates, ensuring that they are properly trained (with training documented) to competently carry out their duties and responsibilities as well as ensuring that they acknowledge and accept a personal responsibility for safety.
  • Ensure that work activities are properly managed and supervised and closed out timely.

Qualifications and Experience required:


  • IT Literate, MS Office/competent in the use of Excel, Power point
  • NEBOSH/IOSH Certificate or willing to work towards this would be desirable
  • Experience of managing a facilities management contract, with a proven background in delivering domestic cleaning ideally within a healthcare setting
  • Facilities Management experience within a healthcare environment
  • Understanding of compliance in relation to Soft FM Service's
  • Excellent staff management, motivation and team building skills
  • Ability to translate formal contract documentation into working specifications
  • Experience in business development, retention and championing new, up to date initiatives and undertaking CSR work
  • Previous budget accountability and experience of managing teams
  • Understanding of contractual SLA's and KPI's
  • CAFM/Helpdesk experience and effective completion and closure of tasks

What will you get in return?

  • An enhanced pension scheme (above auto enrolment rates) to save for the future
  • Life Assurance to protect your family should the worst happen
  • 25 days holiday, plus 8 bank holidays on top
  • Option to purchase additional annual leave
  • Private Medical Insurance to protect you
  • Access to 100s of high street discounts


  • Financial Wellbeing support

  • Access to low interest loans
  • Recognition scheme 'OCS Stars' monetary rewards given to top performers
  • Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme

  • Long Service Awards
  • Cycle to work scheme
- discounted bicycles

  • Access to our Employee Assistance Programme
  • 247 Health & Wellbeing Support

Why join OCS Group UK Ltd?


OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continuesto be privately owned since its inception in 1900.


We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.


We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership.

If youwant to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities.

We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues stayingwith OCS.

Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.


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