Operations Manager - Cambridge, United Kingdom - The One Group

The One Group

Verified Company

Cambridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Calling all Operations Managers and Supervisors

We are looking for an experienced Operations Supervisor to join one of our fabulous engineering clients based in North-East Cambridgeshire on a temporary-permanent basis.

Pay: £25,000£28,000 per annum
Hours: Monday-Friday 8:00am5:00pm
Location: Office based fulltime
Start date: ASAP

In this position, you will be leading the operations team - this department is responsible for the installation, repair and maintenance of all aspects of plumbing, electrical and general building services in both residential and commercial buildings.

On a daily basis, you will be directly responsible to the Operations Director and you will routinely work with various areas of the business to ensure customer satisfaction, whilst meeting departmental goals and objectives.

You will also be communicating directlywith customers and suppliers to ensure accurate communication of job or project status and requirements.

Duties may include:

Scheduling and directing the engineers accurately
Assisting with recruitment, interviews, hires and training new Operations Coordinators/other team members as required
Supervising and directing the Operations team to effectively perform the functions of the department
Reviewing operations team work to ensure quality meets company standards
Assisting with Operations team performance appraisals, reviews and setting improvement goals
Relaying information on the performance of the team to the Operations Directors
Communicating with various individuals within the wider business to ensure that personnel are being scheduled properly by skill level, efficiency and training requirements
Communicating daily with the engineer team to assist with job management
Reporting on project information, estimated time to complete jobs, labour hours and parts/materials used
Maintaining communication with suppliers and representatives concerning warranty issues, product recall notices, operational problems with products, premature failures and other issues as and when required
Reviewing work orders, purchase invoices and time reports for accuracy whilst invoicing clients in a timely and accurate manner
Ensuring that required parts are ordered in a timely fashion

For any further questions please contact Siân at The ONE Group.