Sales Assistant - Belfast, United Kingdom - Russells Food & Drink

Tom O´Connor

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Tom O´Connor

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Description

8 Hours:


Purpose:


  • To provide the best level of service to Russell's Food and Drink customers in accordance with the Company's standards and procedures
  • To assist the Manager in all aspects of the business including sales, security and stock control

Responsibilities/Key Tasks:


  • To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products & services
  • To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
  • To ensure that stock is controlled and merchandised to Company standards at all times
  • To ensure that the premises are safe and secure at all times
  • To comply with the Company regulations with regard to cash handling and administration
  • To comply with Government legislation with regard to age related sales
  • To adhere to Company policies and procedures
  • To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
  • Any other duties relevant and related to the post

Educational qualifications:


Desirable

  • Maths and English GCSE or equivalent grade C or above

Skills and Experience:


Essential:


  • Applicants must be 18 years old and over.
  • Communication skills a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
  • Customer focused maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service
  • Personal drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation
  • Good standard of dress and appearance clean and well groomed
  • A good team player with the ability to work in a team environment

Desirable

  • Previous retail or customer service experience
  • Previous experience of cash handling
  • Previous experience of stock handling and control

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