Course Officer - Newcastle upon Tyne, United Kingdom - Cambridge Education Group

Cambridge Education Group
Cambridge Education Group
Verified Company
Newcastle upon Tyne, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Who are we looking for?
We have a new opportunity for a new Course Officer at CEG Digital.

The role is on a full-time, permanent basis with the location in Cambridge, United Kingdom. Newcastle will be considered as well as a location for this role. If based in Newcastle, regular trips to the Cambridge office would be required. On average once every other month, with more frequent trips to begin with for training.


Job Overview
Course Officers (COs) form a vital part of the delivery team for our University partners.

You will join a team of three other COs to assist in the smooth running of the partnerships, supporting the Director of Academic Delivery.

It is a predominantly administrative role requiring close attention to detail, a methodical approach and excellent written communications skills.

You will also need to be confident in dealing with academics from around the world daily, as well as building strong relationships with various functions within our university partners.


Working in a Course Officer Team, you will have the opportunity to work with colleagues that have a shared focus on collaborating so that we can improve the lives of learners around the world.

You will have the opportunity to grow personally whilst actively supporting significant operational functions of our university partnerships.


Key responsibilities

  • Liaise with the People Team to place job vacancies, organise tutor/supervisor interviews and assist with the appointment of tutors/supervisors.
  • Ensure all tutors/supervisors successfully complete the VLE (Virtual Learning Environment) training module, organising further support as required and ensure tutors complete other mandatory training.
  • Assist with the onboarding of University module leaders.
  • Build and maintain any online training within the VLE for both tutors/supervisors and module leaders.
  • Support CEGD management and university academic staff in monitoring tutor engagement and activity on the VLE.
  • Raise purchase orders, track incoming tutor/supervisor invoices and deal with any tutorrelated administrative duties.

Key person specification

  • Experience of working in a higher education environment (desirable) or relevant professional organisation.
  • Experience of working in a student
- or customer-facing role (desirable).

  • Demonstrable experience of working on projects with multiple stakeholders.
  • Experience of planning, attending and contributing to meetings.
  • Experience of report writing, including working with data.
  • Excellent communication skills (written and verbal).
  • Highly organised with a good eye for detail.
  • Competence in use of Microsoft Office package.
  • Ability to multitask and prioritise workload.

Why you will love working here?


Working in our CEG Digital team, you will have the opportunity to work with a team who have a shared focus of collaborating and improve the lives of learners around the world.

You will have the best of both worlds, the opportunity to grow personally whilst helping students develop. The post-holder will work closely with team members at our partner institutions, including academic teams.


Join a respected, global education organisation that provides a friendly and supportive work environment to its diverse range of colleagues.

Cambridge Education Group's flexible and fast-paced experts help learners around the world to Achieve More.


What does CEG Digital do?


Working closely with our partner universities, CEG Digital helps create, market and deliver part-time online and blended University programmes to students around the world.

We use cutting-edge technology, sector-leading pedagogy, and first-class student support to provide an outstanding educational experience. CEG Digital is part of Cambridge Education Group a global company with its headquarters in Cambridge, UK.


Benefits:


  • Private Medical Insurance
  • Life Assurance cover
  • Competitive salary
  • Perkbox (includes hundreds of discounts)
  • Salary sacrifice Car Leasing Scheme from Tusker
  • Salary sacrifice Cycle to Work scheme
  • Salary sacrifice Technology Purchasing Scheme
  • Employee Assistance Program (EAP) giving caring and compassionate support to all staff, as well as dedicated
  • Mental Health & Wellness Champions
  • Discounted rates on Master's degrees with CEG Digital
  • Partner Universities (25% off)
  • Social committee who organise social events across the Company

Pension - Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.


Holiday - Enhanced holiday of 25 days plus U.K bank Holidays.


Job details:

Job reference

  • DIGRQ000387
Date posted

  • 02/08/2023
Application closing date

  • 20/08/2023
Location

  • Cambridge or Newcastle (UK)
Salary
- £25,000 per annum

Contractual hours

  • 37.5
Basis

  • Full time
Job category/type

  • Full Time, Permanent
CEG Digital - Course Officer - JD Aug
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