Team Leader - London
1 day ago

Job description
Security Team LeaderPermanent Location:
Hours:n Full time, 4 on, 4 off, days 07:00 - 19:00 and nights 19:00 - 07:0 Pay: £15.45 per hour00
Join Our Team as a Security Team Leader
Out client in South Kensington is home to some of the world's most extraordinary, culturally significant and inspiring objects.
With award-winning exhibitions and iconic collections, it offers a truly unique and stimulating environment in which to build your career.
We are now seeking a Security Team Leader to join our dedicated security team.This is a pivotal leadership role, responsible for ensuring the safety, wellbeing and performance of our Security Officers while upholding the highest standards of visitor care and operational excellence.
As a Security Team Leader, you will play a vital part in shaping the daily experience of both staff and visitors, driving professionalism, vigilance and exceptional service across the museum.
As a Security Team Leader, you will be responsible for:
Lead, motivate and support a team of Security Officers to deliver safe, effective and professional operations.
Oversee daily security activity including patrols, access control, incident management and emergency response.
Ensure all dutiescore and ad-hocare appropriately staffed through effective workforce coordination.
Conduct performance monitoring, appraisals and regular feedback to maintain high standards.
Support training, mentoring and development initiatives to enhance team capability and confidence.
Ensure compliance with health and safety legislation, museum policies and risk-management procedures.
Promote a positive, supportive working environment that prioritises staff wellbeing.
Balance robust security practices with excellent visitor service, ensuring a safe and welcoming experience for all.
Why Join Us?
Annual leave
Lifestyle Benefits
Learning & Development
Health and Wellbeing
Access to an Online GP for you and your dependents.
Financial
Discounts
Progression opportunities
A welcoming, respectful team culture
Uniform and full induction provided
Cycle to Work
What We Are Looking For
Proven supervisory or management experience within security, facilities or a public-facing environment.
Strong leadership and people-management skills with the ability to motivate and guide teams.
Solid understanding of security operations, health and safety legislation and emergency procedures.
Excellent communication, decision-making and conflict-resolution abilities.
High levels of integrity, professionalism and reliability.
Flexibility to work evenings, weekends and public holidays as required.
A valid front-line SIA licence.
Ability to travel to and from central London during unsociable hours.
Interested? Apply now and secure your future with us
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
For information about Wilson James' commitment to Equality, Diversity and Inclusion, Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years.
With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service.
As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company.
If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.
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