Client Services Executive - London, United Kingdom - Goodman Masson

Goodman Masson
Goodman Masson
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
With a team of 170 and growing every day, Goodman Masson is London's specialist Finance and Technology recruitment business.

Based in London, Düsseldorf and New York, we hire across Industry & Commerce, Financial Services, Professional Services, Public andPublic & Not-for-Profit Sector.


We successfully provide both contingent recruitment and RPO solutions to a wide range of clients, through a brilliant understanding of sourcing and recruiting, the creation and evolution of employer brands and the fascination in the modern workplace.

One of our strategic ambitions is to 'Treat our people better than any other business in the UK'.

We aim to create an environment that our people want to be a part of. We call this approach The Experience.

It ensures our people have the tools and infrastructure to be successful, have the opportunity to professionally develop, are well & correctly rewardedand can look forward to and enjoy coming to the office.


THE JOB

Job Title:
Client Services Executive


Reports to:
Manager of Client Services


As we continue to grow and expand, an exciting opportunity has arisen to join our Client Services team, supporting in the development of market leading collateral across bids, tenders, sales document, and reports.


Duties & Key Responsibilities

Bid & Tender Support:


  • Responsible for the generation of key documentation associated with each tender process, including but not limited to tenders; pitches / presentations; Pre-Qualification Questionnaires (PQQ); Request for Information (RFI); Request for Proposal (RFP); andInvitation to Tender (ITT)
  • Maintain a current and accurate knowledge of all ongoing Tenders and PQQs
  • Follow tender best practice through kick off meetings, story boarding and review processes
  • Factfind and generate numerical data to support sales documents
  • Manage library of tender material, ensuring continuous improvement of content
  • Proof content from other team members

Client Focused Support:


  • Support in writing and design of sales proposals and documents
  • Generate management information for individual clients
  • Responsible for the quality and conformance to standards of material produced for clients

Internal Support:


  • Maintain close liaison with internal departments to ensure all information is accurate, identifying gaps and making proactive suggestions for resolution
  • Act as business intelligence hub to support sales team and Senior Management Team objectives
  • Working with marketing team to promote the Client Service teams offering to wider business
  • Support with internal diversity & inclusion network groups

Competencies & Person Specification

Competencies Required:


  • Strong presentation skills with the confidence to address internal and external parties
  • Excellent written English and grammar
  • Willing to learn new skills quickly
  • Good time management and organisational skills; able to prioritise workload and demonstrate track record of achieving deadlines to achieve business goals
  • Ability to work to tight deadlines, manage multiple projects and work under pressure

Person Specification & Experience:

years bid experience preferable

  • Ability to communicate effectively with people across a wide spread of services and functions within the company
- "Right first time" attitude and outstanding attention to detail

  • Excellent communication and influencing skills (written and verbal)
  • Ability to prioritise, manage workload and take personal responsibility for quality management
  • In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you._
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