Food & Beverage Waitperson - Turnberry, United Kingdom - Trump Turnberry - Food & Beverage
Description
Food & Beverage WaitpersonPosition Scope:
To assist in the service of a high-quality food & beverage product to customers. To assist in the development of Food & Beverage products and Services across the resort. To answer guests' requests and resolve guests' problems.
- To project a pleasant, positive and professional image at all times.
- To adhere to all company policies and procedures
- To manage cultural needs and expectations of all guests.
- To ensure a timely delivery of all guests' orders.
- To ensure a thorough knowledge of all products both food and beverage within your department.
- Upselling and the identification of additional revenue opportunities.
- Liaise and communicate effectively with all departments to ensure a seamless transfer of information takes place.
- Any other reasonable task requested by your manager
Qualification Standards
- **Eligibility to live and work in the UK**:
-
Ability to communicate freely in the local language:
Open and friendly with a desire to deliver exceptional guest experiences:
Good attention to detail and accuracy:
A team player, contributing positively to team performance:
Excellent time management skills with the ability to prioritise workload:
Ability to assess and meet the needs of the guest:
Previous, similar experience in - 5 Star environment preferred
Benefits include
- Subsidised staff accommodation (if required).
- Acess to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Trump Hotels Associate and Friends & Family Rates discounted room rates at all Trump Properties.
- Uniforms a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme offering a range of Employee Assistance Help Lines.
- Ongoing training and development, firstclass hospitality training & Apprenticeship programmes are available.
- Share of gratuities and service charge within Food and Beverage
INDFOH
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