Tenancy and Neighbourhoods Manager - Castle Vale, United Kingdom - The Pioneer Group
Description
Tenancy and Neighbourhoods Manager (Housing Management)
Birmingham, Castle Vale - hybrid working
£37,065 rising to £42,120 following successful completion of probationary period.
Position time:
Full time 37 hours per week
Contract type:
Permanent
Closing Date: 5 February 2023
We have recently reviewed how we deliver our housing services and created a new Neighbourhoods Team. This new post is a great opportunity to lead this new team and create great services for our customers.
The new team has a clear focus on tenancy and estate management.
The Pioneer Group is a community-led organisation, with offices at the heart of our community meaning we are a friendly, approachable service committed to all of our neighbourhoods and customers.
Our customer satisfaction rates are exceptional and we want you to help us keep them that way.
Following major regeneration we have good housing stock, and an excellent same-day repairs service meaning you won't be distracted in your role.
You will lead a team of Neighbourhood Housing Officers and other staff focussed on our social housing stock, so you'll be a great leader with a proven track record of delivering exceptional housing services in a housing association or local authority setting.
You will also play a part in the wider success of the Housing and Customer Services directorate so this is a good opportunity to expand your skill-set.
We're looking for someone who is customer focussed, someone who is visible to our customers and can build a good reputation with customers and colleagues alike.
If you're focussed on services and have a positive can-do attitude to work, can thrive on working on your own initiative, this could be the role for you.
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