Care Co-ordinator for Fenland Pcn - Huntingdonshire, United Kingdom - West Cambs Federation (WCF)

West Cambs Federation (WCF)

Verified Company

Huntingdonshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Care Coordinator

Reporting to:
PCN Manager and Practice Manager

Salary:
dependent on experience

Benefits: 28 days annual holiday (pro rata for part-time staff)

Location:
Cornerstone Practice March

Hours of Work: 37.5 hours per week

About West Cambs Federation
West Cambs Federation exists to support the delivery of Primary Care across Fenland and

Huntingdonshire. Our vision is to be the at scale provider and employer of choice for

Primary Care services across our area. As an ambitious organisation, we have delivered significant growth on the last 2 years and continue to do so.

Job Summary
To support the Practice with various cohorts of patients to ensure that their needs are met.

Key Responsibilities - Learning Disability champion

To work closely with GPs and other Primary Care professionals within the PCN to identify and manage a caseload of patients with a learning disability.
Work with patients and their carers to organise and prepare for Annual Health Checks (AHC), enabling them to be actively involved in managing their care and supported to make choices that are right for them.
Help to connect patients and their carers to relevant services.
Review attendance to AHC appointments and follow up those who have not attended and to reschedule.
To undertake AHC appointments in the Learning Disability Care Homes if appropriate
Manage weekly contact with these homes to undertake the administrative part of the weekly ward round.
Bring together a patient's identified care and support needs and support them to explore their options with the clinicians to produce a personalised care and support plan
Health Action Plan (HAP).
Ensure that patients and their carers have good quality, accessible information to help them make choices about their care.
Promote and enable access to screening and immunisation programmes.
Identify unpaid carers and help them access services to support them coding them if they are a patient.
Arrange if required and participate in multidisciplinary team meetings when required.

Key Responsibilities - Care Home Champion

To work closely with GPs and other Primary Care professionals within the PCN to identify and manage a caseload of patients.
Work with the care home, patient and their families in the management their care.
Manage weekly contact with the homes to undertake the administrative part of the weekly ward round.
Arrange if required and participate in multidisciplinary team meetings when required.

Key Responsibilities - Housebound Champion

To work closely with GPs and other Primary Care professionals within the PCN to identify and manage a caseload of patients.
Help to connect patients and their carers to relevant services.
Ensure that patients and their carers have good quality, accessible information to help them make choices about their care.
Promote and enable access to screening and immunisation programmes.
Identify unpaid carers and help them access services to support them coding them if they are a patient.
Arrange if required and participate in multidisciplinary team meetings when required.
Ensure that any QOF reviews are arranged liaising with community teams.

Working Environment

Carry out routine checks to ensure your work station is clean and tidy at the start and end of your shift.
Ensure all equipment in your work station is operational and up to date and report any issues to your line manager.
Ensure that confidential patient information is stored and handled according to protocol and report any concerns to your line manager.

Health & Safety

Assist in promoting and maintaining your own and others' health, safety and security as defined in the Practice Health and Safety policy. Ensure that any hazards in your working area are reported immediately to your line manager.

Confidentiality

Ensure patient and Practice information is kept confidential and secure at all times, in accordance with the Information Security and Confidentiality protocols.

Performance/Professional Development

To participate in training sessions to ensure administrative and computer skills are kept up to date with current technology and practice
To participate in regular appraisal and review meetings.
To participate in regular team meetings.

Equality & Diversity

To support the equality, diversity and rights of patients, carers and colleagues according to Practice protocol.

Working with Patients

To work in partnership with our patients to help them achieve better health outcomes.
To offer a polite, friendly and efficient level of customer service to all our patients.

Dignity and Respect

To treat patients, colleagues and visitors with dignity and respect at all times.

Feedback

To listen to feedback from patients and colleagues whether this be a complaint, comment or compliment and if it cannot be dealt with immediately, ensure it is reported immediately to