Av & Reception Assistant - London, United Kingdom - Career Legal

Career Legal

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Job Details

My client, a leading City based law firm, are seeking an AV / Reception Assistant to join their busy team.

Duties

Providing excellent customer service to both external and internal clients
Setting up hybrid/ inperson meetings & events with Audio Visual facilities
Greeting and welcoming clients, showing them to meeting rooms/the business lounge and offering drinks
Answering all incoming telephone calls and redirecting to the appropriate partner or employee
Taking accurate, clear telephone messages and passing on to the relevant person in a timely fashion
Responsibility for keeping an accurate record of meeting bookings
Ensuring that the necessary catering and presentational facilities are provided for each room booking
Ensuring that the meeting room(s) are cleared after use
Ensuring a daily inspection of meeting room equipment, including lighting, fixtures and fittings and report any issues to the Facilities team
Responsible for setting up telephone and video conference calls, ensuring all audiovisual equipment is in working order
Maintaining the Reception area to ensure that it is always smart, professional looking and tidy
Ensuring that flowers and decorations are appropriately displayed and newspapers and marketing materials are current
Assisting with concierge and ad hoc duties as required of the business
Assisting with Facilities when required

Experience

Excellent communication skills both oral and written
Good technical skills (working with PCs, laptops, screens and various online meeting platforms)
Ability to use initiative
A positive and proactive attitude
Flexibility and commitment
Strong attention to detail with a methodical and logical approach
Strong customer focus
Polite with a calm and professional manner
Strong team player
Good computer skills (including Outlook, Powerpoint, Microsoft Word and Excel)

This role is a 35-hour week on a rotating shift basis between the hours of 7.30 am to 6.00 pm.

An indication of shift patterns are as follows:
7:30am - 3:30pm

8:00am - 4:00pm

9:00am