Care Coordinator - Southport, United Kingdom - Home Instead

Home Instead

Verified Company

Southport, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

Home Instead is the world's leading provider of non-medical care and companionship services for adults & older people of all ages.

With minimum visits of one hour, we are an award winning company with an excellent reputation that we immensely proud of.

We match our Care Professionals to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support.

_ We are a 5 star rated employer with a growing team, come and join us_

What we offer:

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Competitive Starting Salary - £24,000 pa

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Paid travel expenses:

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Full Time 4-Day Week - plus 1 in 3 weekends

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Holiday:

5.6 Weeks holiday per year rising with Length of Service

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Employee assistance programme:

- access to counselling, advice line and other benefits
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Exclusive discounts scheme - supermarkets, high street stores, holidays and much more.
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Exclusive discounts scheme - supermarkets, high street stores and more

Job Description:

You will be responsible for managing the needs of our Care Professionals, creating and monitoring schedules and rota's and providing daily operational support to the needs of the Care Management Team as follows:

Participate in staff support visits & competency checks
Audit daily logs to ensure compliance and take actions when necessary
Liaise with clients, families, care professionals, GP's, district nurses and pharmacies
Be responsive to the changing needs of clients through effective scheduling.
Answer telephone enquiries, emergency calls and participate in the oncall rota
Conduct client & care professional introductions
Maintain accurate records in line with company expectations
Participate in out of hours oncall duties on a rota

Qualifications:

Experience in scheduling, logistics, managing rotas preferred but not essential
Excellent communications skills with the ability to build rapport quickly
Confident user of technology with experience of Microsoft Office with the ability to learn and adapt to new technologies where appropriate
You must be highly resilient with a "can do" attitude to provide the best possible service to our care professionals & clients
You will enjoy problem solving, being creative and using your initiative
Have a friendly and calming telephone manner
Must have a full driving licence and access to a reliable vehicle
Ability to be selfmotivated and be part of a successful team

Additional Information

**Any offer of employment is conditional on your right to work and live in the UK. The position is based in Southport, Merseyside and you must reside within 8 miles of the location at the time employment commences.