HR Advisor - London, United Kingdom - Howden Group Holdings

Tom O´Connor

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Tom O´Connor

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Description

From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it.

Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.


We are looking for a motivated and enthusiastic individual to provide dedicated HR support within the Debt & Advisory and Health & Benefits business areas within our Howden Retail division.

You'll work closely with the Lead HR Business Partner as well as other localised HR representatives, acting as the first line of defence for HR issues and generalist queries.

You will also work collaboratively with HR Employee Services and Group HR Centres of Excellence (incl. Talent Acquisition, HRIS & Reward).


As a key contributor, you will thrive in our dynamic and fast-paced environment, you'll embrace the complexity and commerciality that accompanies Howden's growth plans.

This role involves navigating ambiguity, turning it into opportunity, and working collaboratively with the broader HR Team to shape the operational landscape of our newly established Retail business.

Please note, this is initially structured as a 6-month FTC.

The role is London-based role and follows a hybrid work pattern (3 days in-office), with some travel requirements to our satellite offices in Dartford, Tunbridge Wells and Cheltenham, however this will be mínimal.


Role Responsibilities:
Employee Lifecycle

Within your respective business area, you will be responsible for:

  • Welcomes new joiners to the Howden Group with an introduction session to Workday, Workplace and the learning platforms, and actions any new joiner questions or queries accordingly
  • Reviews and processes job changes through Workday (team organisation changes, transfers, promotions, leavers etc.)
  • Act as the first point of contact for all general queries and handle Employee Relations issues, with the Lead HR Business Partner as the escalation point. Ensuring the relevant MI tracker or system is updated and your Lead HR Business Partner is aware of any trends
  • Coach, support and upskill first line leaders in order to develop employee relations and manager capability-
  • Providing advice and guidance, scripting conversations, note taking, drafting and issuing paperwork as required-
  • Supports the employee experience of Family related policies (maternity/paternity/parental leave)
  • Works with the Lead HR Business Partner to provide support with M&As and new initiatives
  • Supports the annual compensation and promotions process
  • Proactively runs exit interviews for members of staff (excl. senior management), informing the Lead HR Business Partner of any key business insights and feedback
  • Provides ad hoc, bespoke letters, and administrative support when required
Other responsibilities- Works on projects with the Lead HR Business Partner and contributes to other initiatives as required, including policy and process reviews, training programme development, SMCR process implementation, talent and succession planning, early careers, diversity & inclusion and manager training- Keeps informed of all regulatory and legal changes which impact on the job role and contributes to the continuous improvement of HR procedures, policies and practices

Workday / HR Systems- Maintains and produces reports utilising Workday e.g. headcount, absence, talent, objectives etc.- Upskilling managers on Workday self-service in collaboration with HR Employee Services- Validates data and Workday records, ensuring job titles, teams, cost centres are correct and relevant notifications are sent to the appropriate business stakeholders


Role Requirements:

  • Demonstrable experience in a similar HR Advisor role
  • Experience using Workday
  • CIPD qualified, preferred
  • Sound employee relations experience and exposure to learning and development programme implementation
  • Comfortable in a fastpaced and everchanging environment
  • Strong customer focus and employee experience mindset using this for continuous improvement in service delivery
  • Good Excel, PowerPoint and Word skills
  • Willing to travel (inside of the UK) as required

Our Culture:
People First

We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world.

With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world.

But our values haven't chang

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