Customer Service Advisor - Warwick, United Kingdom - Bridge of Hope

Bridge of Hope

Verified Company

Warwick, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A key client of ours is looking for an enthusiastic and outgoing Customer Service Advisor to assist in their fast-paced environment to be the first point of call for all customer matters.

Act as the first point of contact for all inbound customer calls (high volume)
Outbound calling regarding payment queries
Handle queries and complaints through to resolution in a timely and professional manner
Maintain accurate records by logging and tracking all calls
Complete administrative duties on a day to day basis
Work to set quality standards, targets and service levels
Be able to work collaboratively as part of a team, assisting and supporting colleagues