Account Handler - London, United Kingdom - Miller Insurance Services

Miller Insurance Services

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Miller are a specialist (re)insurance broking partnership, with over 100 year history.

We always strive to be the best.

That is why we focus on specialist areas where we have built up technical sector knowledge and have become a recognised leader in out chosen fields.

We are headquartered in London, with further offices in Ipswich, Bermuda, Brussels, Paris, Singapore and Switzerland.

Responsibilities

Understand the clients' business and risk management needs and support the delivery of those needs through the provision of ongoing service
Keep track of impending renewals, gathering renewal information in good time to enable terms to be obtained and firm orders placed
Preparation of market documentation in accordance with clients and market needs
Support the creation of presentations for both new and existing clients
Accurate and timely production of client documentation (Market Reform Contracts, Evidence of Cover, Policies etc)
Ensure that market documentation is closed in a timely manner, making particular note of Premium Payment Warranty provisions and contract certainty deadlines and diarising as appropriate
Liaise with technical teams to assist the delivery and processing of insurance placements
Maintain accurate and concise placing files, using corporate document management system
Liaise with compliance to ensure all procedures are followed
Accurate and timely input of data in all applicable systems
Perform quality control checks on all documentation
Grow existing portfolio by identifying new, and/or existing opportunities and participate in cross selling across Miller (where applicable)
Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd's byelaws and FCA rules.
Promote Miller brand and values to enhance Miller's reputation in the market

Qualifications

Knowledge

Able to pay close attention to detail
Initiative, drive and enthusiasm to succeed
Willingness to go the extra mile
Results and service driven
A team player
Excellent knowledge of common IT systems, including Microsoft Outlook, Word and Excel and able to grasp new systems quickly
Flexible and adaptable
Organised and clear thinking
Hard working and committed
Skilled at influencing and negotiating

Experience

Experience in demonstrating excellent attention to detail
Experience in a client or customer facing role, and of delivering excellent service with strong written and verbal communication