Medical Receptionist - Manchester, United Kingdom - Victoria Mill Medical Practice

Victoria Mill Medical Practice
Victoria Mill Medical Practice
Verified Company
Manchester, United Kingdom

1 day ago

Tom O´Connor

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Tom O´Connor

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Description

About Us
We are a friendly practice with 3900+ patients.

The clinical team is comprised of one GP partner, one salaried GP, 1 long term locum GP, 2 Practice nurses, 1 Nurse Associate, Clinical Pharmacists.

Practice manager and reception/administrative team. Staff at the surgery work closely together to provide the best care for our patients.

The purpose of the role is to:

  • Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
  • Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team
  • Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Duties and responsibilities:


The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list.

Duties may be varied from time to time under the direction of the Practice Management team, dependent on current and evolving practice workload and staffing levels:

Opening up/locking up of practice premises

Competent use and understanding of the practice appointments system

Handling personal and telephone requests for appointments, visits and telephone consultations

Filing and retrieving paperwork

Computer data entry/data allocation and collation

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

Clearing and re-stocking of consulting rooms as required

Providing clerical assistance to practice staff as required

  • Maintain and store business records in an organised manner.
  • Handle angry or upset clients or patients in a professional manner.

Job Types:
Full-time, Part-time

Part-time hours: per week


Salary:
£9.50 per hour


Benefits:


  • Company pension
  • Onsite parking

Schedule:

  • 10 hour shift
  • 8 hour shift

Ability to commute/relocate:

  • Manchester, M40 7LH: reliably commute or plan to relocate before starting work (required)

Experience:


  • Emis: 1 year (preferred)

Work Location:
One location
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