Data Officer - Westminster, United Kingdom - Cardinal Hume Centre
Description
Location:
Westminster
Salary:
£31,069 FTE
Contract:
Fixed term (6 months) to start as soon as possible, Part-time - 21hrs per week over 3 days
The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.
The Centre prides itself on its welcome and person centred approach. It recognises each individual is different, often with complex needs and so our response must be multi-layered.
We therefore have six principal services:
residential services for homeless young people; family support; housing and welfare rights advice; employment support; learning; and immigration advice and advocacy.
The Centre is based within five minutes' walk from Parliament but it is also in the borough with the highest level of rough sleeping in the Country and the highest proportion of households living in temporary homes.
KEY ACCOUNTABILITIES - THIS ROLE SHOULD:
Work with our external consultant and Centre staff to complete the upgrade of our CRM system
Support the services team to consistently capture agreed data
Collate data to identify patterns supporting the Centre in the analysis of information
Run existing reports from In-Form for internal and external stakeholders
Develop new reports in In-Form for internal and external stakeholders
Work with Annual Report team to source the necessary data from In-Form and external sources
Lead on the distribution, collation and analysis of our annual client survey
Respond to ad hoc data requests
To identify improvements that can be made to data recording systems
PERSON SPECIFICATION:
Ability to work in an organised and methodical manner.
Ability to forward plan, prioritise and meet deadlines.
Attention to detail and ability to maintain accurate records.
Ability to summarise, analyse and interpret numerical data to identify issues/trends and patterns.
Sound digital literacy including the use of data systems and Microsoft packages & a proficiency in Excel
Collaborative skills and experience of working effectively with internal and external stakeholders
Strong prioritization and multi-tasking ability
Approachable team player with a collaborative style
Good oral and written communication skills.
Commitment to the Centre's Mission and Values
Understanding of the impact of homelessness and poverty on young people and families
Experience of project design
Experience of the 'In-Form' client management system.
Closing date: 3rd March 2023
Interviews: 6th March 2023
The Centre is an Equal Opportunities Employer.
You may have experience of the following: Data Officer, CRM, Data Analytics, Data Analysis, Customer Relationship Management, Trend Analysis, Data Management, Membership Data, Reporting, Analytics, Administration Assistant, Data Admin Support, Data Entry, Administrator, Office Administration Assistant, Office Assistant, etc
REF
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