Team Administrator - Southall, United Kingdom - West London NHS Trust

West London NHS Trust

Verified Company

Southall, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Introducing a new exciting role of Team Administrator for the Liaison and Diversion Service.

The Team Administrator will be based in South West House, Ealing Site and will be responsible for providing a full and comprehensive administrative service to the clinical team.

A full range of training opportunities will be offered in order to support professional and personal development.

As well as job satisfaction in return we can offer a good salary, work life options arrangements, the opportunity to join the NHS Pension scheme, a minimum of 27 days' annual leave and a variety of NHS discounts.

The liaison and diversion service provides specialist mental health assessment for people with vulnerabilities, including mental health concerns, who are in the criminal justice system.

This means the person might be in court or a police station, or with a youth offending team (YOT).

The team of specialist nurses, social workers, occupational therapists and doctors:

Care for adults and children who need support during what can be a very stressful experience
Work to get the best health and justice outcomes for them; no one is judged for being in the criminal justice system.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We're rated good overall by the Care Quality Commission (CQC).

Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

To be responsible for the organisation and provision of a full and comprehensive administrative support service to all members of the clinical team in the service.
To facilitate and carry out liaison both internal/external with service users and colleagues.
To maintain, develop and ensure the efficient provision of administration processes and systems in order to support the delivery of a high quality service.
To be responsible for ordering and maintaining correct stock levels within the service.
To plan, manage and prioritise own workload for the Liaison and Diversion service.
To work in a co-ordinated, co-operative and flexible way with the Team, data analyst service manager and the Deputy Head of Administration to identify core forms and standard procedures which reflect "best practice" and to adopt across all areas.
To facilitate and attend the Liaison & Diversion meetings on a monthly basis and quarterly Youth Justice L&D/Crown Court steering groups.
To be responsible for liaison with courts, police, external agencies, other mental health providers and prisons regarding patients referred or assessed by the Liaison and Diversion team. This involves dealing with complex issues regarding patients appearing in court or detained in custody.
To organise and time manage meetings, take minutes and distribute minutes, book venues and manage the overall diary for the Liaison and Diversion service as required.
To be responsible for obtaining and providing relevant collateral information on clients referred to the team. This includes extensive research into the medical background of the client.
To prepare and maintain an accurate recording system regarding clients that have been assessed and following their progress from discharge from hospital.
To deal with all administrative and management duties involved with the service.
To provide a high standard of record keeping including electronic data entry using RIO, S1(L&D) and any other relevant systems.
To ensure that all medical records are kept in line with agreed policies and legal legislation and that they are easily accessible by other team members.
To be aware of fire and emergency alarms and act in accordance with the West London NHS Trust policy.
To input data of clients assessed by the team within a set time frame. Ensure that data is collected from clinical staff and entered onto the data base promptly.
To provide an Induction service to new members of the multidisciplinary staff group based in the Liaison and Diversion service.
Monitor the generic Police Liaison/Crown Court team mail box on a daily basis. Respond to enquiries and referrals appropriately.
To provide support, guidance and basic IT training and office equipment to members of the multidisciplinary group in Liaison and Diversion service.
To use computer skills to summarise information using databases and to prepare reports using various word processing and data pr