Housing Customer Services Advisor - Hackney, United Kingdom - Recroot Ltd

Recroot Ltd

Verified Company

Hackney, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Recroot are looking for a Customer Services Advisor to join our client based with Hackney Council.

This position is starting on the 30th May, working Mon to Fri up to 36 hours a week in an ongoing contract.

To provide a first class professional customer service to residents and customers of London Borough of Hackney as a first point of contact.

To resolve complex technical enquires from visitors in relation to a wide range of housing management and leasehold enquiries including repair notifications, rent and general housing management enquiries.

To possess extensive technical knowledge of a wide range of functions, policies and procedures in order to resolve resident concerns and provide a one stop shop service.

To contribute towards service development plans and support the management in implementation of these plans.

Job Types:
Full-time, Temporary contract, Fixed term contract

Salary:
£15.64 per hour

Schedule: