Technical Support Officer Eo - London, United Kingdom - UK Health Security Agency

UK Health Security Agency

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Details:

Reference number:

Salary:

- £27,690 - £32,203
Job grade:

Executive Officer
Contract type:
Permanent
Type of role:
Science
Working pattern:
Flexible working, Fulltime, Job share, Parttime
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

Colindale Avenue, London, NW9 5HT (hybrid)About the job

Job summary:

The Standards Unit develops UK Standard for Microbiology Investigations (UK SMIs) for clinical and public health microbiology. We do this with colleagues from throughout the UK in multi-professional working groups and in conjunction with professional organisations.

The Standards Unit is looking for a Technical Support Officer to play an important role in providing administrative support in developing UK SMIs and assisting in other supporting activities.

Location
Colindale Avenue, London, NW9 5HT - Hybrid working available, 3 days from home (not remote)
- *Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.*_

Job description:

The job holder will be required to carry out the following responsibilities, activities and duties:

Developing and maintaining UK SMIs in a robust Quality System to meet NICE accreditation standards and ISO 9001 certification.
Project management including the programme for developing UK SMIs; searches of scientific literature, reference indexing and importing citations into Endnote database; and convening national symposia.
Customer liaison and marketing.
Website management, data analysis and contributing to the development of complex databases.
To contribute to the smooth working of the Unit by providing cover for other staff where possible
The post holder should be able to present documents, upload documents, edit website pages on GOV.UK or other websites, analyse customer feedback questionnaires, audit reports and respond to technical and scientific queries regarding UK SMIs.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive.

The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Person specification:

Essential

Demonstration of high level of active problemsolving skills these may relate to work or to other areas of an individual's life.
1 Qualification and Credit Framework, Office of the Qualifications and Examinations Regulator (2009)
Administrative or secretarial experience
High level of experience & familiarity of using Microsoft Office, Adobe Acrobat Reader and Professional programmes, Visio and reference storing software
High level of practical experience of data and records management, analysis & reporting
High level of experience of working with databases and using complex database systems
Experience in Quality Systems with an underpinning of theoretical knowledge including document control.

Desirable

Experience of devising and developing complex database systems
Good interpersonal skills
Excellent verbal and written communication skills in English language
Excellent numeracy skills
Accurate with meticulous attention to detail (texts and diagrams) and presentation of data
Maintain required levels of confidentiality.

For full list of essential and desirable criteria, please see the attached JD.

Benefits:

Working for the UKHSA

Benefits

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity.
A Civil Service pension with an average employer contribution of 27%
Range of health and wellbeing support
26 days annual leave allowance increasing to 32 days after a 10year service.

Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Childcare Choices, 30 Hours Free Childcare, Tax-Free Childcare and More, Help with Costs, GOV.UK

Things you need to know

Selection process details:

STAGE - APPLICATION & SIFT:

Your Statement of Suitability (max 1000 words) should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with reference to the essential criteria (outlined in the person specification section).

If you are successful at this stage, you will progress to an interview.

STAGE - INTERVIEW
This competition will involve an interview by video.

Expected Timeline:

Interviews:
W/C 22nd May 2023

Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants)

Nationality requirements