Senior Admin Assistant - Kingston upon Hull, United Kingdom - Humber and North Yorkshire Integrated Care Board (857)

Humber and North Yorkshire Integrated Care Board (857)
Humber and North Yorkshire Integrated Care Board (857)
Verified Company
Kingston upon Hull, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

The post holder will work as part of the CHC team, delivering a high quality officer service, including (but not restricted to): - Providing a professional first point of contact for the team and to manage enquiries, effectively and efficiently for all modes of incoming communications, escalating queries as appropriate.

Providing comprehensive administrative service, including production of minutes, documentation, correspondence, reports and presentation material.

Work with members of the Team to develop and implement data management systems that will provide accurate and timely data.

Maintaining paper and software based information and administrative systems which supports the delivery of a professional support service.


Organising service, attend and minute meetings as directed, capturing relevant discussion and necessary action through the production of either formal or informal minutes.

Providing a confidential and sensitive service when receiving and exchanging information - this may be contentious/confidential/sensitive.

To assist in the ongoing design, support and maintenance the business processes of the team and its interface with other Commissioning Support Organisation services.

Providing support specifically to the Assistant Director of CHC and the Clinical Manager.

Support patients and public to access information in relation to the CHC National Framework and to the NHS Complaints Procedure, including taking statements of concerns over the telephone
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