Field Based Counsellor - Coventry, United Kingdom - The Better Health Generation

Tom O´Connor

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Tom O´Connor

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Description

Position Title:
Counsellor


Reports to:
National Manager UK


Division:
The Better Health Generation UK


Location:
United Kingdom


Role Classification:
Clinician


Salary Banding:26k - 29k


Date Prepared / Revised: 25/10/25


POSITION PURPOSE


The role of
Counsellor is to provide services with the aim of empowering your clients to achieve their goals and maximise their independence.

This role is responsible for providing both individuals and organisations with work-focussed health-services including access to high quality, evidence based and cost-effective health solutions to support performance & improve individual reaching their potential.


POSITION ACCOUNTABILITIES / RESPONSIBILITIES

Key Areas of accountability

Scope

  • Quality
  • Innovation
  • Desire to succeed and support service users to succeed
  • Results focused
  • Act with integrity
  • Timely and compliant

Purpose


The primary focus of the role is client outcomes, with an expectation that the clinician will work with clients from all walks of life, with a broad range of abilities, from the age of 18 years old and above and often very vulnerable with complex needs.


Mode
The clinician will have the ability to work via digital video, over the telephone and face to face. Client contact is estimated at approximately 90% of the working week for this role. This is a remote working position however willingness to travel should the companies needs require is essential.


Primary Responsibilities:
Clinical Skills


  • Provision of clinically informative, holistic intake assessments.
  • Provision of complex assessments.
  • Delivery of evidence based, practical and tailored therapeutic interventions for individuals or groups to improve functional capability.
  • Able to engage and effectively manage clients from 18 years old to older adults.
  • Ability to enthuse and drive change in service users
  • To increase capability and build resilience through counselling

Primary Responsibilities:
Report Writing


  • Provision of timely, accurate and quality reports and action plans as required.
  • Provide professionally written, reasonable and necessary recommendations within
BACP, NCS, BABCP, BPS, UKCP or equivalent scope of practice as required.


Stakeholder Management

  • Provide regular feedback to service provider's staff on client's progress.
  • Conduct monthly allied health case review meetings with the line manager / partner
/ stakeholder where appropriate.

  • Liaise with local health professionals and services as required to understand offer and referral process.

Performance Targets

  • Client feedback scores.

Secondary Responsibilities

  • Compliance with the BACP, NCS, BABCP, BPS, UKCP Code of Ethics and professional requirements.
  • Maintaining milestones set and commitment to Continuing Professional Development.
  • Compliance with employment contract, company policies and procedures.
  • Manage responsibility for own business obligations, e.g. invoicing & billing.
  • Competence in using case management system for reporting, time management and billing.

Key Interactions

  • Team Leader (daily)
  • Manager (as required)
  • Stakeholders / Partners (daily or as appropriate)
  • Local allied health professionals and support services (as required)

WORKPLACE HEALTH & SAFETY
This role is responsible for working within policies and procedures of TBHG, ensuring that a safe working environment is maintained at all times, and communicating workplace health and safety risks and incidents immediately


SELECTION CRITERIA

Qualification & Essential Criteria

  • Level 4 or above in Counselling & BACP, NCS, BABCP, BPS or UKCP Registration (Current).
  • Enhanced criminal record bureau check (Disclosure & Barring Check)
  • Working with vulnerable adults, youth and children.
  • Eligibility to work in U.K. (unrestricted).
  • Unrestricted UK Drivers Licence and access to own vehicle.
  • At least 2 years' experience as a Counsellor in a clinical setting.
  • Ability to use Microsoft Office, Word, Excel, PowerPoint.
  • Ability to use Social Media and manage social media groups.
  • Ability to lone work/remote work as part of a team, as well as autonomously.
  • Passion for helping a diverse range of clients.
  • Strong communication skills verbal and written.
  • Awareness/practice of legislation affecting Counselling practices.

CONNECT ATTRIBUTES

Communication

  • Reinforces the vision that inspires others.
  • Communicates in a clear, concise & appropriate manner, with candour, openness, honesty & respect.
  • Engages in debate and discussion and collaborates with colleagues.
  • Shares information, skills and knowledge openly, as appropriate.
  • Develops and maintains effective relationships.
  • Demonstrates and seeks to develop good communication skills.

Lives the Values

  • Demonstrates The Better Health Generation values in behaviours and decisions.
  • Models and inspires others to live the values.
  • Encourages, and recog

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