Service Desk Network Engineer Band 7 Onsite - Cambridge, United Kingdom - Concept Resourcing

Tom O´Connor

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Tom O´Connor

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Description

Service Desk Network Engineer (Band 7) ONSITE

£230 per day (Inside IR35)

3 Month Contract

Cambridge (Commutable from All Cambridgeshire Area's)

ONSITE

My client are an NHS Trust based in Cambridge and are seeking an Service Desk Network Engineer for the Unified Communications Team on an initial 3 month contract basis (37.5 Hours) Paying £230 per day (Inside IR35).


Job Summary

Experience
Essential

  • Relevant experience in managing telephony, paging or IT systems in a large acute hospital.
  • Working in a customer service or front of house environment
  • Able to work in a team and as an individual.
  • Working in a first
- or second-line service desk environment

Desirable

  • Experience of managing contractors/contracts
  • Working with ITIL methodology

Knowledge & Skills
Essential

  • Able to understand the complexities of the role.
  • Sound knowledge of the requirements of an NHS organization and associated service provision
  • Experienced in communicating with patients and the public to ascertain their requirements and expectations from their interaction with an organization.
  • Project management skills and experience
Desirable

  • Understanding of NHS plan and its aims
  • Understanding of Health & Safety
  • Knowledge of voice networks

Qualifications
Essential

  • Standard level General Education, GCE/CSE/GCSE, or equivalent Qualification
  • ITIL Foundation
  • Project Management
Desirable

  • Certificate in management
  • Willingness to undertake professional development.
  • CCNA
  • PRINCE2

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