Onboarding Officer - Billericay, United Kingdom - Swan Housing Group

Swan Housing Group

Verified Company

Billericay, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As Onboarding Officer, you will be responsible for overseeing the onboarding process from the notification of a tenancy terminating through to the 4-6 weeks after the new tenancy has started and all maintenance and tenancy issues are resolved.

This is a hybrid role that will involve visiting both our Essex and London office. Please note, this role is a Fixed Term Contract until March 2024.

Duties will include-

Provide help, support and encouragement to applicants to assist them to make informed, pragmatic decisions about their housing options

Arrange and carry out property viewings

Complete sign up process with new tenants
Maintain effective relationships with local authorities, monitoring and enforcing nomination agreements and partnerships to ensure maximum gain for Swan's residents
Ensure all properties meet Swan's lettable standard and are relet in a good condition
Ensure all legalisation regarding the start and ending of tenancies is met
Able to regularly travel to and visit both our Essex and London office

Skills Required-

Full UK driving license and access to vehicle is essential
Knowledge of property maintenance and housing legislation
IT literate, confident using Word and Excel
Excellent communication skills
Clear and comprehensive communication style
Prioritise work whilst maintaining high standard
Knowledge of housing sector
Allocations/lettings desirable but not essential

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We offer fantastic benefits including Pension, Life Assurance and much more. Further to this you can expect 25 days' holiday. a comprehensive induction programme and excellent ongoing training._