Customer Service Advisor - Lancashire, United Kingdom - Lancashire County Council

Lancashire County Council

Verified Company

Lancashire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary £21,189 - £21,968 Per annum | Fixed term till 30 November 2023 Full time 37 hours per week | Pro Rata

Full training will take place at our contact centre in Accrington and equipment will be provided.

After this initial period is complete, you will be able to continue working at our contact centre in Accrington or Preston, or work primarily from home, provided you meet certain technology criteria.

We're Looking for Individuals who:

Are passionate about all aspects of customer service.
Display excellent communication skills and have the ability to listen whilst providing advice and guidance, addressing concerns and resolving queries.
Are highly proficient in the use of ICT systems.
Have a positive, cando attitude.

What You'll Get:

26 days holiday per year (pro rata), plus bank holidays
Ongoing, bespoke training and support
A number of staff benefits
Flexible working patterns
A number of other benefits

If you would like to contact us for an initial informal and confidential chat please contact Tom Procter on or Katy Oliver on

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website

Job description and person specification