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  • IT 2nd Line Support Engineer - Winchester, England, United Kingdom - TN United Kingdom

    TN United Kingdom
    TN United Kingdom Winchester, England, United Kingdom

    3 weeks ago

    Default job background
    Description

    IT 2nd Line Support Engineer Role

    This is a key position within the IT team, reporting to the IT Services manager and other Engineers. The primary objective is to provide exceptional direct support to staff and students utilizing the systems provided by IT.

    Key Responsibilities:

    • Collaborate with the IT team to deliver effective support services to end-users at all skill levels.
    • Work closely with teaching, business, and student IT users, requiring excellent interpersonal skills.

    The successful candidate will possess strong technical expertise in Microsoft 365 administration and have experience providing outstanding customer service in an IT environment.

    Benefits Package:

    • Pension scheme eligibility
    • Occupational Sick Pay Scheme
    • Occupational Maternity Pay Scheme
    • Holiday entitlement of 23 days plus Public and Bank Holidays along with college closure days at Christmas
    • Employee Assistance Program
    • Gym facilities at the Sparsholt campus
    • Access to discounted hair and beauty treatments
    • Professional development opportunities and support for professional qualifications
    • Diverse food options and amenities on campus

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