Customer Service Administrator - Aylesford, United Kingdom - Netbox Digital Ltd

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description
Service Administrator

£24,000+ DOE

Aylesford

Monday to Friday 8am-5pm hour paid lunch

My well established reactive client who supplies nationally coverage is looking to recruit an experienced Service Administrator.

My client became a franchise with another client of mine in 2019 and now supply a variety of services to their 300 key accounts on a nationally scale and is expecting an over the target turn over of £1.4 Million by the end of the year.

Its an exciting time to join a growing organisation who believe in self development and growth from within.


Duties of this Service Administrator:

  • Amending and updating customers details on the internal system and documentation
  • Raising and scheduling new jobs which come in for emergency call outs
  • Chase quotations given to clients to see if won business
  • Make sure invoices are paid and shut down after jobs completed
  • Request updates on jobs from engineers and gain job reports
  • Handle pricing enquiries from quotations

Requirements of this Service Administrator:

  • Proven experience of strong administrative skills
  • Worked in a fast paced environment
  • IT Literate
  • Delivered fantastic customer service including prioritisation and organisation skills
  • Has an eye for attention to detail
  • Worked within a reactive servicing business background, maintenance or drainage
  • Team player

Benefits:


  • 25 days holiday plus bank holiday
  • Can work on weekly call out rota and get £140 for the week
  • High street discounts card
  • Promotions from within
  • Regularly salary increases
  • Flexible
If you are an experienced Service Administrator then please get in touch with El on Opt 2.


Salary:
£24,000.00-£27,000.00 per year


Benefits:


  • Company car
  • Company events
  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Quarterly bonus

Work Location:
One location

More jobs from Netbox Digital Ltd