Booking Agent - London, United Kingdom - Portico

Portico

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging
Our family is made up of all kinds of people.

We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description:

We have a fantastic opportunity to join our Advanced Bookings team, based at a well-known German Investment Bank.

The role of the Bookings Agent is to ensure that an exceptional high level of customer service is delivered to all callers and bank staff that use the associated services, while ensuring the effective utilisation of meeting rooms across the estate.

This structured role will involve organising meeting rooms, private dining, and events.

Whilst creating and cultivating excellent working relationships with team members from all service partners to deliver the requirements and retain the seamless five-star standards.

Working Hours: 40 hours per week, Monday - Friday with rotating shifts between 8am-6pm

Salary:
£30,266

Qualifications:

Applicants must have a proven track record in delivering five-star service within a corporate or hospitality environment. Ideally, we are looking for someone with a background in reservations from a five-star hotel or restaurant.

You must have strong organisational skills, the ability to communicate eloquently and excellent telephone etiquette, as well as quick thinking and problem-solving skills.

Experience with Audio visual set up is also desirable.

Additional Information

What's in it for you?

Competitive holiday allowance
Pension contributions,
Life insurance
Enhanced annual leave
Recommend a Friend Bonus Scheme
Thank you voucher scheme.
24hour confidential helpline for employees, providing counselling & information services.
Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
Our Training Academy provides excellent training and development opportunities for our people.