Facilities Coordinator - Stourbridge, United Kingdom - Barnsdales Fm Ltd

Barnsdales Fm Ltd

Verified Company

Stourbridge, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Barnsdales FM are looking for a dynamic, positive, and experienced Coordinator with experience in property maintenance/health & safety background.

You will be part of a team in charge of maintenance operatives on our client's sites in Stourbridge and Gloucester.

The site supports vulnerable adults with learning difficulties, whilst we are not involved in the support directly, we are responsible for the safety, maintenance, and quality of accommodation on site.

We work closely in support of our client, which means we need to be flexible in our approach and the team need to be mindful of the positivity we can portray in assisting others.

Our focus is both planned and reactive maintenance, utilising the skills and knowledge base on site, sub-contracted services, liaising on job tickets, helpdesk support and financial planning.

You should be a self-starter, motivated and willing to always do your best. You should have leadership skills and able to motivate others. Excellent IT, communication, and administration skills be organised able to plan for unforeseen events (recovery plans).

This is a key role, to succeed you need to demonstrate empathy together with the detail above.

In return we offer a great working environment, pension, death in service cover, competitive salary £26,000 pa support and training for career development.

A car allowance is also offered as you will be required to attend our sites in Gloucester twice a month.

Role

Manage to completion all reported issues and keep all relevant staff, Managers, Area Managers and Site staff updated
Actively coordinate and support all repair and refit programmes as and when required.
Arrange and coordinate engineer visits for service or repair/maintenance
Source goods and services, engaging and ordering as required
Review contracts/service levels provided by contractors
Arrange site surveys as and when required
Visit sites throughout the estate as and when required to ensure solution focused approach and necessary progress is made
Periodically perform facility quality audits at each location
Communicate frequently and clearly with all internal customers and all Contractors/third party suppliers
Liaise with out of hours and ad hoc support
Drive the continuous improvement of processes and procedures to enhance customer experience and reduce costs where possible
Complete general administration and correspondence
Report any issues that may affect the client/residents/the service of the property
Assisting the FM in undertaking regular property inspections, compiling the reports and following up on necessary actions
Ensuring all the H&S requirements/legislation is met
Ensure staff in your area of responsibility undertake regular training, CSCS card renewal, CPD, PASMA, IPAF as necessary
Maintain relationship with client and residents on regular basis.
To monitor, the delivery and coordination of the regular PPM tasks (such as gas safety certificate) and to pick up, record and follow up on helpdesk calls
Monitoring contractor's performance and the successful delivery of contract agreements (PPM's, projects etc)
To assist on the follow up process for reactive maintenance call outs
To set up and manage relevant reports
To understand expenditure allocation and ensure invoices are correctly coded against each S/C budget and correctly addressed and invoiced by the supplier

Skills and Competencies:

Ability to work on own initiative
Eye for details and abilities to follow up
Good interpersonal skills, capable of communicating at all levels
Excellent PC and Admin skills
Good organisational skills
Interest in continuous improvement and development
Interest in implementing new policies and procedures
An open mindset willing to learn from others, accept feedback and bringing new ideas
Awareness of the impact of communication style
Actively builds and develops relationships within the team and colleagues
Positive about learning, development and new ideas
Ensures customer satisfaction
Effectively controls costs within own job areas and awareness of those outside immediate responsibility
Abilities to prioritise and organise workload
Ability to meet deadlines
Displays flexibility to ensure the achievements of targets
Displaying integrity when dealing with colleagues and client

About you:

Essential Criteria:

Significant recent experience in a similar role with responsibilities for a large estate
Self-Starter with a professional approach coupled with strong interpersonal skills and high levels of enthusiasm
Excellent planning, organisational and time management skills

Job Types:
Full-time, Permanent

Salary:
£26,000.00 per year

Benefits: