Trust Manager - St. Peters, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

St. Peters, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

of the Business Line or Department

The purpose of the Trust Manager role is to deliver a high quality trust and company administration service, and develop and enhance client relationships; to assist with the revenue budgets for the team; development, training and appraisal of staff, as required;and to assist the Senior Trust Manager with the efficient running of the teams and provide day-to-day management cover as necessary.

Summary of the key purposes of the role

Trust Management:

Actively develop and maintain working relationships with complex and/or high net worth clients, intermediaries and internal contacts in order to provide a quality service and provide best possible client offering and maximise returns to Kleinwort Hambrosas a whole;
Manage and develop a complex portfolio of company and trust structures;
Maintain the highest level of trust and company administration by monitoring the team's timeliness, accuracy and output and acting as a point of reference in order to minimise business risk and to encourage a culture of compliance with policies, appropriaterisk management, and use the principles of treating customers fairly, i.e. when dealing with complaints/enquiries;
Prepare resolutions and minutes as required;
Cash management of client portfolio, including the control and clearance of fees;
Ensure that team and individual financial and nonfinancial targets are met in order to maintain a sustainable fiduciary business;
Assist with completion of all budget calculations;
Demonstrate a thorough understanding of fiduciary responsibility in order to protect the client, yourself, the team and the business;
To encourage a culture of upholding the Kleinwort Hambros values and act as a role model to the team

Summary of responsibilities

Business Requirements:

Contribute and achieve personal and team targets reviewing at monthly intervals throughout the year with Team Leader.

Teamwork:

Work within team to help identify areas for improvement;
Support team and act as back up where required.

Business/Market Knowledge:

Develop and sustain a broad technical knowledge across products and services of the Bank to ensure business is supported;
Update personal knowledge of intermediary/wealth management market, ensuring that the reputation of Kleinwort Hambros is upheld to the highest level possible in terms of compliance and reputation internally and externally and to give continuous considerationto treating customers fairly.

Internal Control:

Attend client meetings as required and maintain full, accurate files/notes of all meetings/calls/conversations using Kleinwort Hambros' systems to store.

Competencies