Patient Pathway Navigator - London, United Kingdom - Guy's and St Thomas' NHS Foundation Trust

Guy's and St Thomas' NHS Foundation Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen to join the Thoracic Surgery department as a Band 4 Patient Pathway Navigator.

The role will involve supporting a diverse team of consultant surgeons, registrars and nurse practitioners to facilitate robust and effective outpatient and inpatient pathways.

You will work closely with colleagues in both clinical and non-clinical capacities across the Surgical Oncology directorate and beyond, as well as colleagues from external hospitals.

The post holder will provide a range of administrative support to the multi-disciplinary clinical team, especially working very closely with Thoracic surgeons and a team of Nurse Practitioners.

Other duties include processing clinical letters, answering the telephone and dealing with patient queries.

The duties and responsibilities listed below are representative of the Patient Pathway Navigator role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative duties and responsibilities commensurate with the level of the post, to support the smooth running of the department.

Monitor and review patient care and/or treatment progress using the Patient Tracking List in line with Trust and local policies.

Identify from the Tracking List the next steps in the patient care pathway in line with clinical need (peer review).

Receive patient referrals/eTCI's and administer in line with timings and requirements as set out in Trust and National policies.

Co-ordinate and provide administrative support to the relevant teams to ensure that all the relevant paperwork and clinical information is available.

Update on all enquiries regarding patients' care and/or treatment on a pathway from external Trusts and General Practitioners in a timely manner.

Develop an understanding of the milestones of the allocated pathway for patients within a designated group.

Our values help us to define and develop our culture, what we do and how we do it. It is important that you understand and reflect these values throughout your employment with the Trust.

The post holder will:

a. Put patients first
b. Take pride in what they do
c. Respect others
d. Strive to be the best
e. Act with integrity

Our values and behaviors framework describes what it means for every one of us in the Trust to put our values into action.

The framework can be found on our Trust careers pages and Intranet.

Undertake any administrative tasks commensurate with the grade required to support the delivery of high quality patient care.
Actively participate in department development as appropriate and participate in departmental meetings.
Undertake any other duties commensurate with the grade, required to ensure the smooth and efficient running of the department.