Wac Support Co-ordinator - Shropshire, United Kingdom - The Shrewsbury and Telford Hospital NHS Trust

The Shrewsbury and Telford Hospital NHS Trust
The Shrewsbury and Telford Hospital NHS Trust
Verified Company
Shropshire, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

JOB OVERVIEW
The post holder will support the operational managers to coordinate
the smooth delivery of a quality patient-focused service.

The post holder will be responsible for tracking and monitoring
patients throughout their pathway, ensuring patients are seen and
treated in a timely manner. This will include bringing patients
forward to attend any appointments and escalating to the management
team if there is no capacity. The post holder will engage with the
multi-disciplinary team including secretaries, medical and nursing
staff and booking teams to follow up actions.

The post holder will be responsible for updating all the PTL reports,
checking the backlog of breaches and presenting these to the local PTL
meetings. They will work to ensure consistent delivery of required
targets including 18 week RTT, 28 day cancelled operations and Cancer
waiting targets.

The post holder will work independently within clearly defined
policies and procedures, with support from the operational management
team.

37.50 hours per week, start and finish times can be flexible for the


MAIN DUTIES OF THE JOB

  • Prioritisation and delegation of workload as directed by the
Operational Managers.

  • To be able to follow validation process and to use this process to
accurately validate patients 18-week pathway.

  • Preparation, typing and distribution of performance reports as
required.

  • The collating of information and population of SQL/PTL reports
used to monitor RTT performance and manage demand and capacity for
specialities within the Division.

  • Follows relevant office policies and procedures with particular
acknowledgment of the trusts patient access policy.

  • To work with the Operational Managers and supporting team to
implement best practice within the Women's and Children's
Division.

  • To take personal responsibility for selfdevelopment with regard
to keeping up to date with computer software and NHS issues.

  • To perform all duties in the line with the Trust's Equal
Opportunities Policy.

  • Ensure confidentiality on all matters obtained during the course
of employment.


WORKING FOR YOUR ORGANISATION
We have an exciting opportunity for a full time support coordinator to
join the women and childrens team at the Princess Royal Hospital. The
person, with excellent interpersonal, organisational and computer
skills, who has the ability to work under non direct supervision.


DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES
For full duties and responsibilities please refer to the attached
document entitled Job Description
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