IT Helpdesk Technical Support - Stevenage, United Kingdom - Dupen Ltd (Dupen Recruitment)

Dupen Ltd (Dupen Recruitment)
Dupen Ltd (Dupen Recruitment)
Verified Company
Stevenage, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
1st line IT Helpdesk Support Analyst.

This global technology group is seeking a
1st line service desk support analyst to join their friendly and collaborative client support team.

This is a permanent, long-term opportunity to grow and develop within a dynamic and collaborative company.


IT Helpdesk Support Analyst - the Role:

  • Remote technical support to UK commercial organisations using the client's software
  • Broadbased 1st line IT helpdesk support duties
  • Providing total customer care as part of the process
Opportunities exist to grow to 2nd and 3rd line levels within the team, and also into a number of other internal Tech departments as your experience grows

A standard 37.5 working hours - Monday to Friday - 08:30 to 17:00hrs.


IT Helpdesk Support Analyst - the Person:

  • There will be the opportunity to learn more about SQL.
  • Strong customer care skills will also be required, together with the attitude and aptitude for continued learning and development.

Location:

This is a remote 'WFH' role with the occasional requirement to visit the office for any special training or personal development requirements.

Salary to £21,500, plus 25 days holiday, pension and health-related benefits. Services advertised by Dupen are those of an Agency.
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