Broker Sales Executive - Glasgow, United Kingdom - CIGNA European Services

Description

Broker Sales Executive

Have you a proven track record in sale and would like to work for one of the top insurance providers globally?

Would you like to earn uncapped bonus and a yearly company bonus?

Would you like to work in a team where members are earning upto £2,000 bonus each month?

Cigna is one of the largest International Medical Insurers worldwide and can trace its roots back over 200 years.

With over 35,000 employees across the world with offices in the UK, Asia, US & Middle East, Cigna has established itself as a Fortune 500 company.

We are looking for a highly motivated, focused individual to join this rapidly expanding team.

You will have the opportunity to work for a forward thinking and progressive organisation, within a dynamic team environment where there are tangible progressionopportunities.

We believe in rewarding our employees so not only will you benefit form an attractive monthly bonus with OTE being 40% of your wage but we have team members that are achieving up to £2K bonus per month plus we also offer a yearly performance company bonusalso.

Reporting to the Broker Sales and Support Team Manager, you will be responsible for handling incoming queries from web based customers, brokers and intermediaries to meet their needs and complete the sale where appropriate.

You will also be responsible forgenerating sales through outbound calls to leads generated via the web-site and developing relationships with key brokers and partners.

Main duties and responsibilities:

• Strive to achieve company KPIs across Sales
• Communicate effectively with team and senior management
• Provide the highest levels of broker support, striving for first contact resolution
• Ensure that all operating procedures and regulations are followed in line with FSA and Cigna guidelines
• Monitor turnaround times to ensure contacts are settled within required time scales
• Build relationships with internal departments to ensure all resources are utilized to the benefit of the Broker
• Actively support all team members and provide resource to enable all operational goals to be achieved

Experience Required:

• Experience within a Customer Service/ Contact Centre environment is essential
• Demonstrated experience working within a team environment
• Experience of working in a multilingual capacity would be beneficial
• 2 years (plus) sales experience is preferred
• Outbound sales experience or a good knowledge of insurance products is preferred
• A proven track record of success

Skills and Qualities:

• Exceptional interpersonal skills with good verbal and written communication
• Ability to work under own initiative and proactive in recommending and implementing process improvements.
• Ability to organise, prioritise and manage workload to meet individual and team targets
• Customer focused with ability to identify and solve problems
• Ability to quickly identify customer needs in a professional and confident manner
• Ability to exercise judgement
• Maintain a positive attitude and good work ethic
• Be flexible and open to change

What's in it for you?
We recognise we wouldn't be where we are today without our employees, that's why we offer such excellent benefits designed to suit you as and when you need them:

• Attractive and competitive salary
• Uncapped bonus and annual discretionary bonus

• Hybrid working

• Enjoy working from the comfort of your home and within our Glasgow office which is in the heart of Glasgow City Centre
• IT equipment is provided by us to allow you to work from home
• 30 days holiday per year plus the option to buy/sell annual leave

• Pension

• We believe saving for the future's important, so you'll benefit from autoenrolment and a generous contribution from us
• Private Medical and Dental Insurance with the option to add a partner or dependent(s) to your cover
• Life Assurance
• Well Being & EAP
• Virtual workout class
• Incentive for recommending new staff

• Travel Insurance

• Enjoy peace of mind while travelling abroad

• Flexible dress code

• It's not about what you wear, it's about what you can do, and so why not be comfortable doing it

Plus much more