Quality & Compliance Co-ordinator - London, United Kingdom - OCL Vision

OCL Vision

Verified Company

London, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB DESCRIPTION

TITLE:
Quality & Compliance Co-ordinator

ACCOUNTABLE TO:
Group Head of Governance & Risk

SALARY SCALE: 30-40k dependant on experience

WORKING HOURS: 40 hours per week

Background:

Established in December 2018, OCL Vision was formed from the merger of 3 highly successful, world recognised eye surgeons offering our patients premium vision correction.

We offer specialist consultations, diagnostics, laser eye surgery and lens surgical treatments from our flagship clinic in Central London as well as clinics in the surrounding areas and Hertfordshire.

Our mission is:

_To take personalised eye care to a new level of excellence and expertise and to be a model for collaborative working amongst the UK's top consultant eye surgeons.

To ensure the OCL brand is synonymous with the best sub-specialist eye care available anywhere in the World and at the forefront of research into innovative technologies and techniques.

_

Job brief:

This is a new and key role within our growing business.

The post holder will provide a high standard of support to the Group Head of Governance & risk to facilitate the delivery of our governance framework.

In addition, they will assist in the preparation of reports, presentations, investigations, project support, champion learning, maintenance of databases and internal systems.

They will administrate our integrated risk management system, RADAR, experience using a similar system would be useful, but not essential.

The postholder will work with colleagues to ensure an integrated approach to patient safety and help to champion a risk management culture.

We are looking for someone with a can-do attitude and a proactive approach to work with a curious and analytical mind.

There is scope to grow and develop this role further. The role reports to the Group Head of Governance & Risk.

If you think you have good influencing skills and can capture an audience, please come and have an informal chat with us.

Positivity and effective communication skills are key to this role.

Key responsibilities:

General /Administration

Directly supporting the Group Head of Governance & Theatre Lead with administration for governance meetings (reports, actions logs, minutes)
Providing strong support to all committee meetings
Prepares, reconciles, and tracks actions arising from meetings, projects, and key governance tasks.
Support or lead on projects as required
Prioritise workload to ensure timeliness to key deadlines
Provide training within scope of experience.

Patient Safety

Actively champion safety provide reports to departments on trends, outstanding actions
Administrate Radar and signpost staff to ensure workflows and actions are completed (by pulling reports, sending notifications through the system, escalating to key managers/committees when things are not complete, updating the system as required)
Support completion of workflows within RADAR as required, maintaining the system.
Update the learning grid and simplify information so it is easily understood by a wide audience.
Work with teams to ensure incidents are captured and facilitate training as required.

Complaints and incidents

Support the management team with administration of tasks
Facilitate investigations preparing timelines
Update Radar workflow with documents & file notes
Monitor timescales on open complaints and incidents; ensuring organisation is timely in its approach & responsiveness
Facilitate any quality improvement projects arising from any outcomes

Clinical Effectiveness

Ensure audit programme is communicated and updated on Radar
Notify managers and their teams of any outstanding audits or actions generated
Prepare audit reports as required for committees and meetings.
Create actions plans

Risk Register

Triangulate trends & organise reports for committees
Provide support to heads of department in managing their risk registers and ensure submissions are collated and up to date for monthly meetings.
Work with teams to facilitate understanding of risk and assist in the capturing of key risks

Recruitment & compliance

Maintaining digital files, ensuring confidential information is securely stored and easily accessible when needed.
Performing annual compliance checks on all staff members to ensure adherence to regulatory requirements and policies.
Maintaining regular communication with hiring managers and preparing weekly reports with recruitment updates.
Assisting with compliance audits by preparing documentation and gathering necessary records

Policy Management

Provide support for policy & document administration, updating trackers/RADAR as required.
Ensure managers are updated on required tasks to update policies within expected timeframes
Admin support as required to update policies (as is reasonable dependant on experience)
Ensure documents are finalised in line with strategic documents

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