Wholesale Assistant - Enfield, United Kingdom - OZHIM EDGERS UK LTD

Description

• Efficiently receive and process customer orders, ensuring a high level of accuracy and attention to detail.
• Offer product alternatives and solutions to customers when primary merchandise is unavailable, enhancing customer satisfaction and retention.
• Maintain uptodate and precise inventory records, conducting regular checks to ensure stock levels are optimally managed.
• Liaise with suppliers and vendors to guarantee timely product delivery, fostering strong and reliable supply chain relationships.
• Prepare and oversee the preparation of orders, including shipping documents, to ensure smooth and timely shipments.
• Address and resolve customer inquiries and complaints, providing exceptional service to enhance customer experience and loyalty.
• Collaborate with the Wholesale Manager to support and achieve sales objectives and goals, contributing to the overall success of the department.
• Perform other administrative tasks as assigned

• Drive sales and profitability through exceptional customer service and support to our wholesale clientele.
• Cultivate and maintain enduring relationships with wholesale customers by delivering outstanding communication and service.
• Offer robust administrative backing to the wholesale division, encompassing order processing, invoicing, and shipment coordination.
• Ensure meticulous recordkeeping of all wholesale transactions and foster seamless interdepartmental communication for efficient order fulfillment.
• Promote a positive and professional workplace culture, emphasising teamwork, cooperation, and respect.

• Demonstrable experience in a Sales role, preferably as a Wholesale Assistant or in a comparable capacity within a fastpaced environment.
• Exceptional reporting skills, coupled with the ability to manage time and organise tasks efficiently.
• Capable of working both independently and as part of a team, with a proactive and collaborative approach.
• Excellent communication skills, both verbal and written, with a proven sales acumen.
• A strategic thinker with an adaptable and supportive attitude, committed to the growth and success of the team and the company.

• Company pension
• Free parking
• Onsite parking

• Monday to Friday

• Commission pay

• GCSE or equivalent (preferred)

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

• English (preferred)

• Driving Licence (preferred)