IT Coordinator - Wigan, United Kingdom - UK Tote Group

UK Tote Group

Verified Company

Wigan, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Due to growth and expansion across the department we have an exciting opportunity for an hands-on IT Coordinator to join our Service Operations Team.

As IT Coordinator you will be responsible for all key operational duties within the IT Service team to ensure the efficient delivery of the ITIL practices.

Working alongside the Senior IT Service Manager you will play a key role in contributing to a successful operation by delivering excellent administration duties across all aspects of the department.

What you'll be doing:

Providing administrative support to the Senior IT Service Management team through arranging reviews and documenting minutes and agreed actions
Providing administrative support with our change management process
Supporting with annual audits and asset management and configuration practices
Creating and managing reports for stakeholders and management of SLAs

What you'll need:

Ability to build and maintain positive working relationships with all stakeholders
Ability to remain calm and work under pressure
Excellent organisational and coordinating skills
Excellent problemsolving and critical thinking skills
Experience of working with ITSM tools is not essential but would be advantageous

Who we are:

We are proud stewards of the Tote, Great Britain's pool betting operator since 1928.

Backed by people from across British horse racing, UK Tote Group is led by a dedicated group of racehorse owners and breeders and racing fans who are passionate about revitalising the Tote.

We are a team of over 170 people with our HQ based in Wigan, Greater Manchester (WN3 5AZ)_._ The role will be 37.5 hours per week working Monday to Friday between 9am and 5pm.

We offer flexible hybrid working, a full induction and on the job training and a development plan will be put in place for anyone who joins the team.

What we offer:

At UK Tote Group we are proud to offer our employees more than just a job, our employees are very important to us, and we like to recognise all the hard work they do with our rewards and benefits packages in addition to your basic salary

Our benefits include:

Bonus scheme
Company Shares Option Plan
Contributary pension scheme
Life insurance (4 x basic salary)
Simply Health Cash Plan
Holiday entitlement (33 days inclusive of bank holidays)
Study Support and opportunity for progression and development
Confidential 24/7 365 employee assistance helpline
Agile and collaborative office environment with free parking, fruit, biscuits, and drinks
Regular social events, charity events and volunteering opportunities