Workplace and Office Services Assistant - Birmingham, United Kingdom - ISS Facility Services

ISS Facility Services

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Ownership and responsibility for a total Workplace delivery within the building using the ISS helpdesk and the wider Workplace network.

To provide supervision and support of ISS and EY Workplace teams within the buildings.
To ensure adequate cover at all times in conjunction with any service providers.
To ensure the office working environment and workplace services supporting the business are to financial and qualitative standards, meet customer expectations and are continually improved.
To operate as the local "eyes and ears" of the workplace team bringing any areas of improvement or issues to the Regional Workspace manager's attention.
To encourage a self help ethos within the business and continue for all Workplace related incidents to be logged via the Helpdesk
To ensure resource is redeployed as necessary based on workload in conjunction with any service providers.

As the Workplace Coordinator, you are responsible for ensuring that your building is safe and that the people who are in the building are not affected by the facilities.

Strategy and Direction

Responsible to the Regional Workspace manager ensuring that the ISS business plan, policy and initiatives are delivered in the local office.

Support Service Managers, bringing any ideas of improvement or issues with the following services to the relevant service manager's attention: catering and vending, reception and client services, maintenance, cleaning, records management, print device availability and stationery.

Support real estate service managers locally as required with: porterage, helpdesk response, projects, moves, space planning & utilisation and corporate social responsibility.

Where any issues with the above services are identified to either encourage EY staff to log the call with the appropriate helpdesk or log themselves taking on an active local involvement to ensure working collaboratively with service managers and providers until the issues are resolved.

Job Types:
Full-time, Permanent

Salary:
£23,500.00-£24,000.00 per year

Schedule: